How This Company Bounced Back After a Toxic Hire It takes time, but it's possible.
"Culture fit" is the Holy Grail of hiring, but when Tracy Lawrence launched the catering startup Chewse, in 2011, she gave experience an inflated importance.
"We're really into transparency and talking truth to power, but we didn't always have a way to vet it," she says. That led to a toxic hire: someone with crazy-impressive skills and market chops but a passive-aggressive streak. Fast-forward six months and the Chewse culture was marked by whispered unease and gossip.