Wish Waiting for a Table Was Less Painful? There's an App for That.
When Taiwanese restaurant chain Din Tai Fung needed a more efficient way to manage the hourlong waits for tables at its U.S. locations, it turned to mobile tool NoWait. "Our locations seat as many as 2,000 guests a day," says Aaron Yang, partner and operations manager for Din Tai Fung USA. "NoWait has become essential to help us, and we've gotten very positive feedback from both hosts and guests. We're definitely seeing a decrease in wait time."
The dumpling specialist, which has locations in 10 countries, is now using NoWait in all six of its U.S. restaurants.
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