9 Ways to Make Your Customers Happy (Infographic)
Happy customers are a core component of a healthy, profitable company.
Customer satisfaction is vital to keeping your company afloat. Without customers, how would you make any money? Bad customer service can cost a business a lot. Just this year, poor customer service cost businesses in the U.S. $83 billion. And not only does it affect companies' profits, but it can also result in lost clients and a bad reputation.
pixdeluxe | Getty Images
If you're worried about money and wary of an investment in good customer service -- here's a hopeful statistic: 86 percent of consumers say they would pay more for a better customer service experience.
Related: 10 Reasons Why Good Customer Service Is Your Most Important Metric
From simply asking your customers how their day is to sending handwritten notes -- there are a number of ways your company can boost customer happiness. To learn more, check out Headway Capital's infographic below.
Entrepreneur Editors' Picks
-
This Co-Founder Was Kicked Out of Retailers for Pitching a 'Taboo' Beauty Product. Now, Her Multi-Million-Dollar Company Sells It for More Than $20 an Ounce.
-
Have You Ever Obsessed Over 'What If'? According to Scientists, You Don't Actually Know What Would Have Fixed Everything.
-
After He Was Fired From the UFC, This Former Fighter Turned His Passion Into a Thriving Business
-
Most People Don't Know These 2 Things Are Resume Red Flags. A Career Expert Reveals How to Work Around Them.
-
How One Woman Turned Pandemic-Induced Boredom and a Makeshift Garage Art Studio Into a Thriving Franchise
-
Use These 4 Self-Care Rituals for More Resilience and Less Depletion
-
Shark Tank's Barbara Corcoran Wants to Invest in 'Someone Who Probably Needs a Good Shrink Instead of a Business'
