7 Salty Business Secrets From Celebrity Entrepreneur and Tequila Titan Rande Gerber
Rande Gerber and George Clooney could have reached for the easy A. They could’ve cashed in on Clooney’s fame and named their private label tequila after the handsome megastar. (Think Donald Trump Vodka, and you’re there, sort of, even if it gives you the shivers). But they didn’t.
Instead of phoning it in, they named their small-batch distilled spirits Casamigos, Spanish for “house of friends.” After all, they’re best friends, they love tequila and they built twin houses next to each other in Mexico.
“George and I had been traveling south of the border for a year and drinking a lot of tequila,” Gerber tells Entrepreneur, “trying different ones, and there hadn’t been anything that was perfect, so we said, ‘Why don’t we just make our own?’”
So they did, along with their good friend, real estate developer Michael Meldman.
For the first two years, Casamigos existed only as Clooney and Gerber’s private house tequila, served exclusively amongst friends and family. Of course, it was also predictably passed around between more high-powered celebs than we could list here, and it still is.
Oprah Winfrey, for one, says Casamigos is her “favorite tequila, as smooth as George Clooney.” And comedian Stephen Colbert slammed a shot of the stiff stuff with actress Dakota Johnson on his show recently. Product placement is everything, you know.
It's Friday people, act like it. pic.twitter.com/ZdP9rhEjx0— Casamigos Tequila (@Casamigos) January 16, 2016
But Casamigos was never meant for the masses, Gerber says. “We never wanted to sell the stuff,” he says during a phone interview. “It was just for us to drink, but our distiller finally called us and said, ‘Look, there’s a problem: We’re sending you about a thousand bottles for the past two years, so either you’re selling it or you’re drinking way too much. We can’t keep calling it samples.’”
With that reality check -- and a slick pitch on the part of the Jalisco, Mexico-based distiller -- the Manhasset, N.Y.- and Malibu, Calif.-based company Casamigos Tequila was born. That was back in 2013. The old pals and co-founders have since sold their matching mansions to a Mexican billionaire, but their friendship and their private-label aged tequila business is still going strong, no lime or salt chaser needed (or so Clooney and Gerber claims).
You know what time it is. pic.twitter.com/0xfA3cBvLY— Casamigos Tequila (@Casamigos) April 30, 2016
“We worked on Casamigos for over five years and we took our time and had the patience to get it right,” Clooney tells Entrepreneur via email. “The bottle and label are understated and really simple. Our focus is on what’s inside the bottle.”
Last year, and every year since its launch, sales of the agave azul-based alcohol have more than doubled, Gerber says. He declined, however, to share any specific sales or revenue numbers. Sold internationally in stores and online, individual bottles of it range between $46 and $55, depending on the variety.
We asked Gerber, also the founder Gerber Spirits, to gather his best business advice. You might know him as supermodel Cindy Crawford’s husband, but the native of New York's Long Island and former model is also a veteran bar and nightclub owner. His business ownership portfolio spans some 20 years and has included more than a dozen Gerber Group bars, restaurants and lounges in the U.S. and abroad.
Here are seven business secrets from the seasoned celebrity entrepreneur. (Hey, even if you can’t toss a shot of tequila back with him, you can raise a glass to his top tips. ¡Salud!)
1. Train people well enough so they can leave, but treat them well enough so they don’t want to.
“You’ll get the maximum potential out of everyone on your team when you create harmony, when you treat each employee well. Everyone’s really well trained and we treat them with respect and the way people should be treated. It’s very rare that anyone leaves us as a result, despite people trying to come and hire our employees.
"Maybe they have bigger budgets than we do, or can offer them more, but what they don’t offer them is the camaraderie that we have with each other. We give our people the freedom to come and go as they please, as long as they’re doing their jobs. Then they go above and beyond. We have drinks at the office and we socialize together and -- I know this is cliche -- but it really, truly feels like a family.”
2. Lead from the trenches and be accessible.
“I don’t have my own office. We have a big loft space, so everyone works out in the open, myself included. We sit and work together, on couches, at coffee tables. We shoot pool. You can play ping pong or use the bar at the office. People come and go as they please and we tend to get a lot more work done because of the laid-back atmosphere. There’s a lot more collaboration happening and it’s nice to be a part of it, not in some corner office away from everyone. Everyone in the company has my number, Michael’s number and George’s number, and they know they can call anyone at any time.”
3. Hire for personality over experience.
“I’ve hired people I’ve met at parties and other events, and I’ve hired a lot of people right out of college. It’s really based on personality as opposed to experience. Most of our employees have never been in the liquor business, but they’re so passionate about our product, they love it, and some of them have come to us, requesting interviews, and I like that hustle.”
4. Know what you know and what you don’t know, and hire to fill the gaps.
“I know what I know and I also know what I don’t know, and I make sure I hire the right people who can teach me. Before getting into Casamigo, I knew the liquor business from the other side. I just knew when we got the right sample of the tequila that that was perfect for us. But I had to learn the business and I had to hire a liquor importer who could show me the way, pros who created Gray Goose and Jägermeister. I ended up hiring him as CEO of Casamigos Importing.”
5. Let employees pursue their passions and they will shine.
“We might have someone who graduated from the University of Southern California and their degree is marketing, but they’re wanting to get into development or sales or some other non-marketing aspect of the business, and we’re happy to give that person a shot at whatever their passion is. Even when you hire someone for a specific job, leave it open for them, and if they’re better or more excited about doing something else for you, let them.”
6. Be passionately authentic or risk losing trust.
“It’s not about who has the most beautiful bottle or marketing or advertising. The product within the bottle, or whichever product or service you’re putting out there, has to be great and the brand story behind it has to be great. The quality has to shine through and people who sell it have to really believe in it and be authentically passionate about it. Otherwise, it’s hard to believe the brand story and it doesn’t work. Don’t be a nameless, faceless company that has no authenticity. People can feel that.”
7. Don’t wait for the right opportunity. Create it.
“Go out and make it happen. Don’t wait for the right moment or thing to come along. To me, it’s important, always in life, to never wonder what would’ve happened if I only tried something. What do you have to lose? You only lose if you don’t try something. You’ll be filled with regret, think about it constantly and think ‘What if?’ Try different things and, if it doesn’t work out, then try something else. Follow what you love in business and life. It may not work out, but get up and try again. Never stop trying.”