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3 Surprising Ways to Find New Clients

Defy convention and employ these unconventional methods for connecting with new customers.

learn more about Erika Napoletano

By Erika Napoletano

Bonobos

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People tell me the weirdest stories. Some are tales of drunken escapades, brushes with law enforcement or photos inadvertently distributed on the internet. Others are more surprising: They star astonishingly sober folks hellbent on playing by their own business rules. One of my favorite themes of the second group: People who employ unconventional methods for connecting with new customers. Get ready to put their oddball antics to work for your business.

Traveling pants: Andy Dunn's Bonobos jeans.
Traveling pants: Andy Dunn's Bonobos jeans.
Photo courtesy of Bonobos

Make house calls.
Andy Dunn, founder and CEO of New York City-based Bonobos, wanted to sell a better brand of britches directly to men online, without stocking the product in stores. To build a customer base, he loaded up his car with samples and hosted private events in homes around New York. Gents could try the pants on and experience Bonobos' better fit and better service model, then have the product shipped directly to their homes. His customers became his evangelists, and Dunn's schedule filled up with in-home events. Bonobos reached its first $1 million in revenue without spending a dollar on customer acquisition (aside from the cost of gas). Today Bonobos boasts sales in the multimillions -- and it all started by going directly to the customer.

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