Cheating Site Ashley Madison Is Back With an Ad Campaign We Don't Understand The infamous site wants users back. But after a hacking nightmare, can it win back cheaters' trust?

By Kim Lachance Shandrow

Opinions expressed by Entrepreneur contributors are their own.

Ashley Madison

Ashley Madison wants its users back.

Sure, there was an embarrassing data breach last year. Sure, it wreaked embarrassment and devastation across its own user base. And sure there was the little matter of men paying subscription fees to talk with what turned out to be chat bots due to a startlingly low number of women users on the site. But that's all water under the bridge. They've changed -- transformed, even. And like any cheater worth his or her salt, the site is looking for a second chance.

So it's out with the old slogan -- "life is short, have an affair" -- and in with a new, risqué ad campaign.


Related: Hackers Release the Personal Information of Adultery Seekers Who Joined Ashley Madison

In one, a work-weary woman with a ho-hum other half ships off to a conference -- only to bump into an interesting stranger.

In another, a clock watcher with a terrible apartment and a worse shirt finds a rare ray of sunlight -- a woman who smiles at him in the subway.

And, in a third, a couple who seem polite, not passionate, meet an intriguing woman at a party.

At the end of each of these inaugural ads for TV, Ashley Madison compels viewers to "Find Your Moment." As before, cheating is a form of exploration. A sort of adventure. Don't you want to seize the day?

Ashley Madison certainly hopes so. The 47 million-member extramarital affair online hub took a deep, dark hit to its already controversial brand during last year's hack and it's still reeling from the damage. Key to its rebound isn't just demand for affairs -- but building back trust with users.

Related: Court Rules FTC Can Come After Your Company After a Cyber Attack

Curiously, Ashley Madison's own ads remind users that cheaters don't often need much help cheating. Every character in the company's own ads finds new romantic friends in the usual spots -- at hotels, parties and out and about. These folks don't need the help of a digital platform that exposed millions of users, from pastors to government employees to low-level celebs. They did it on their own. DIY-style.

Ashley Madison is hoping you won't make that observation -- and that its users can forget the past. So, what do you think? Will its seamy new TV spots be enough to restore trust in a platform built on breaking trust? (Or will it merely make you look a little closer at your spouse's collar when he or she returns home from a business trip?) Do tell us via the Twitter poll above.
Kim Lachance Shandrow

Former West Coast Editor

Kim Lachance Shandrow is the former West Coast editor at Entrepreneur.com. Previously, she was a commerce columnist at Los Angeles CityBeat, a news producer at MSNBC and KNBC in Los Angeles and a frequent contributor to the Los Angeles Times. She has also written for Government Technology magazine, LA Yoga magazine, the Lowell Sun newspaper, HealthCentral.com, PsychCentral.com and the former U.S. Surgeon General, Dr. C. Everett Coop. Follow her on Twitter at @Lashandrow. You can also follow her on Facebook here

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Buying / Investing in Business

Former Zillow Execs Target $1.3T Market

Co-ownership is creating big opportunities for entrepreneurs.

Side Hustle

She Quit Her Job at Trader Joe's After Starting a Side Hustle With $800 — Then She and Her Brother Grew the Business to $20 Million

Jaime Holm and Matt Hannula teamed up to build a business in an industry that "didn't exist" yet.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.

Business News

Microsoft Is Laying Off Over 6,000 Employees, About 3% of Its Workforce. Here's Why.

The company said the cuts will affect all divisions and locations, with a focus on managers.

Business News

Klarna Is Hiring Customer Service Agents After AI Couldn't Cut It on Calls, According to the Company's CEO

Klarna released an AI chatbot and implemented an AI-induced hiring freeze last year.

Business News

Nissan Is Doubling Its Initial Layoff Announcement, Cutting 20,000 Jobs: 'A Wake-Up Call'

The automaker is dealing with slowing sales and a recent failed merger with Honda.