Get All Access for $5/mo

Snapchat Exercises Poor Judgment With 4/20 Bob Marley Blackface Filter After sparking outrage with a truly stupid feature on National Weed Day, the media-sharing service hasn't gotten around to snapping an apology.

By Lydia Belanger

Opinions expressed by Entrepreneur contributors are their own.

Kirk West / Contributor | Getty Images

A feature that superimposed Bob Marley's face over selfies to commemorate the marijuana holiday has underscored, yet again, the need for diverse perspectives in tech.

Seemingly no one in the company flagged the idea as problematic throughout the brainstorm, design and launch process -- or if they did, their concerns were disregarded. In any case, rather than waking-and-baking on 4/20, Snapchat users arose to the appalling new feature, taking to social media to express outrage and condemn the company as ill-advised and racist.

Related: Microsoft Grounds Its AI Chat Bot After it Learns Sexism and Racism From Twitter Users

This is not the first face-swap app that has enabled tone-deaf users to don the visages of black celebrities, The Washington Post notes. It is, however, the most prominent one, which could explain yesterday's widespread backlash.

Several publications obtained the following, unapologetic statement from Snapchat: "The lens we launched today was created in partnership with the Bob Marley Estate, and gives people a new way to share their appreciation for Bob Marley and his music. Millions of Snapchatters have enjoyed Bob Marley's music, and we respect his life and achievements."

Related: Gap Apologizes for 'Racist' Ad

While Snapchat hasn't said any more about whether anyone within the company objected to the feature before its launch, this incident has become the latest symbol of the homogeneity within Silicon Valley. If companies prioritize hiring people of diverse backgrounds -- racial, ethnic, sexual -- they will be less prone to glaringly offensive ideas.

Snaps are "self-destructive," or rather, they disappear after a matter of seconds. The Marley blackface filter gives that description a new meaning, and the service's users won't quickly forget this lapse in judgment.

Lydia Belanger is a former associate editor at Entrepreneur. Follow her on Twitter: @LydiaBelanger.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Editor's Pick

Science & Technology

AI Marketing vs. Human Expertise: Who Wins the Battle and Who Wins the War?

Uncover the truth about AI in marketing and why it's a ticking time bomb for unprepared businesses! As AI revolutionizes the marketing landscape, understanding its long-term impact is crucial.

Fundraising

Working Remote? These Are the Biggest Dos and Don'ts of Video Conferencing

As more and more businesses go remote, these are ways to be more effective and efficient on conference calls.

Growing a Business

The Best Way to Run a Business Meeting

All too often, meetings run longer than they should and fail to keep attendees engaged. Here's how to run a meeting the right way.

Starting a Business

How to Find the Right Programmers: A Brief Guideline for Startup Founders

For startup founders under a plethora of challenges like timing, investors and changing market demand, it is extremely hard to hire programmers who can deliver.