Get All Access for $5/mo

How One Startup Is Changing the Vacation Tour Business Peek is offering travelers an easier way to book memorable activities for your next vacation.

By Emily Price

Opinions expressed by Entrepreneur contributors are their own.

How One Startup Is Changing the Vacation Tour Business
Image credit: Peek

When it comes to vacation planning, booking your flight, hotel and rental car can be taken care of in just a few minutes in front of your computer. Researching and booking all the fun stuff you're going to do on that trip, however, gets a bit more complicated.

Most of us turn to friends and review sites to pick the perfect activities for our getaway. But once we've found them they're often several phones calls, emails or in-person trips to the ticket counter away from becoming a reality. While most of the vacation industry has gone digital, many tour and activity operators are still booking over the phone and tracking requests using pen and paper.

Enter Peek, an activity planning and booking site that hand picks attractions at destinations across the U.S. and Europe, and starting this month in Mexico. Each activity listed on the site is vetted (and often tested) by staff, and everything is available to book instantly.

Not sure what you want to do? Peek offers "Perfect Day" suggestions for a number of destinations based on some of its most famous tastemakers.

Related: Island Time: 10 Top Summer Vacation Destinations

You can experience San Francisco as a local through the eyes of Jack Dorsey, one of the service's investors (hint: it involves pizza), or check out some of actor Adrian Grenier's favorite spots in Brooklyn. Most of the suggestions can be booked instantly on Peek, however, many include free activities as well.

Peek initially launched as a web service for booking activities in September 2012. Since then, it's launched an iPhone app and created a back-end system for the companies it works with -- an unplanned but necessary step in its evolution.

"We realized that the tour operators we were working with didn't have a lot of technology, so when we were trying to make bookings for customers, it would take a lot of time," says co-founder Ruzwana Bashir. Many businesses were still relying on pen and paper to keep bookings organized, a practice that made their reservation systems slow and prone to errors.

"We started looking into it a bit more and realized what they needed to do was bring on calendaring and scheduling systems so they would be able to utilize us," she says. It was a realization that led the company to build an end-to-end solution for tour companies.

Related: Relax! Come Back Stronger by Taking a True Day Off.

Similar to how OpenTable handles the entire reservation system for restaurant bookings, Peek handles travel bookings from start to finish. Customers can reserve tours online through Peek and the attraction's website, and when they arrive operators can check them in or sell a last-minute on-site ticket to their friend, all from Peek's booking system.

The system has brought a number of companies into the digital age and opened them up to a whole new world of customers.

"What happens when everyone comes online is you can create a global distribution system because you have access to all the inventory," says Bashir.

That means that someone on the other side of the country or the other side of the world can book the same tour from the comfort of their iPhone without actually having to interact with the provider. In turn, tour companies are better organized, and poised to grow bigger and better in the future. Plus, we can all book some pretty epic adventures.

Related: The Top 10 Summer Vacation Destinations for 2014

Emily Price

Technology Writer

Emily Price is a tech reporter based in San Francisco, Calif. She specializes in mobile technology, social media, apps, and startups. Her work has appeared in a number of publications including The Wall Street Journal, Reuters, PC World, Macworld, CNN and Mashable.

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Side Hustle

The Side Hustle He Started in His College Apartment Turned Into a $70,000-a-Month Income Stream — Then Earned Nearly $2 Million Last Year

Kyle Morrand and his college roommates loved playing retro video games — and the pastime would help launch his career.

Growing a Business

How to Determine The Ideal Length of Your Marketing Emails Your Customers Will Actually Read

Wondering how long your marketing emails should be? Here's what consumers say — so you can send them exactly what they like.

Business News

A Former Corporate Lawyer Now Makes Six Figures on YouTube — Here's How She Does It

Here are the secrets to starting and growing a successful YouTube channel, according to a YouTuber with millions of subscribers.

Business Ideas

63 Small Business Ideas to Start in 2024

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2024.

Business News

New Southwest Airlines Major Investor Wants to Force Out CEO, Slams Company's 'Stubborn Unwillingness to Evolve'

Elliot Investment Management announced a $1.9 billion stake in the Dallas-based Southwest Airlines on Monday and is urging shareholders to vote for new leadership.