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This App Wants to Be Your One-Stop Shop for Hotel Services To streamline the hotel experience, MobileSuites might be worth checking out.

By Elaine Glusac

This story appears in the May 2015 issue of Entrepreneur. Subscribe »

Reuters | Maxim Shemetov

For frequent travelers, a phone packed with icons for every major hotel chain and boutique property can lead to app fatigue. MobileSuites, which allows users to book services at some 1,800 hotels, including Starwood, Hyatt, Hilton and Marriott, hopes to ease that pain.

"The entire vision is to simplify the travel experience today," says Dennis Meng, MobileSuites' co-founder and CEO. "A lot of apps have focused on the booking experience, which everyone appreciates is pretty fantastic, but the focus on what happens after the hotel is booked and bringing that into the 21st century is a gap and a big opportunity."

With the app, users can order room service, interact with the front desk, book transportation, offer feedback and check out. Modeled on the food-delivery service GrubHub, the startup is in negotiation with more hospitality brands—it already has agreements with a few boutique properties like The Boxer in Boston—and largely relies on in-house technology to relay guest requests to the hotel.

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