This New Tool Could Be the Future of Measuring Sentiment on Social Media Emoto analyzes the emotions of Twitter posts.

Opinions expressed by Entrepreneur contributors are their own.

This New Tool Could Be the Future of Measuring Sentiment on Social Media

Business owners might soon have a new way to interpret content on Twitter that's related to their brand.

Emoto 2012 -- a collaboration between U.K.-based digital art festival FutureEverything and MIT's SENSEable City Lab -- is a new tool that is being used to interpret the global response to the London Olympics. It analyzes tweets for both specific content and the emotions behind the text, and categorizes them as anywhere from extremely negative to enthusiastic.

The technology then illustrates the emotion in a tweet stream using a visual design to show the ebb and flow of emotion over time. The intensity of feeling of a tweet stream is represented by varying colors. Thicker lines and shapes represent, among several factors, how many tweets and how many people are tweeting about that topic.

For business owners, tracking user sentiment on social media can be valuable for understanding public perceptions of their brand or measuring the effectiveness of advertising and social media campaigns. While still in the early phases, Emoto is showing glimpses of how tools will be able to chart what people are actually feeling about a product, a brand or even an entire company.

Here are three reasons why it might be smart for marketers to keep an eye on the Emoto 2012 and other tools like it:

Related: 3 Ways to Make Your Social Media Efforts More Productive

1. Twitter isn't providing analytics.

After nearly five years since the microblogging service launched, Twitter has yet to offer users access to statistics anywhere close to the statistical detail of packages like Google Analytics or Facebook Advertising. Anyone who's interested in tracking the sentiment of tweets is forced to use Twitter's search to look for happy or sad emoticons, which isn't very effective.

Emoto showcases useful information that exists on Twitter, including metrics such as tweets-per-minute, and the overall mood and sentiment of how posters felt about a specific topic. The tool scans for topics, the amount of content and the syntax of the tweet. Information can be viewed in granular detail, in the aggregate or for each day of the games.

2. Existing sentiment-tracking tools aren't getting the job done.
The analytics gap at Twitter has opened the door for third parties to create social media sentiment engines, including Canada-based Social Mention and paid services such as Twendz, from Seattle-based marketing firm Waggener Edstrom Worldwide. But services like these still offer painfully basic data.

Emoto, on the other hand, can show that response to a tweet can be much more subtle. Not simply a positive and negative sentiment, but a complex emotion behind the tweet stream can be inferred.

3. Emoto is just the first step.
Emoto 2012 shows that there is capability and promise for a simple, graphics-oriented social media tool that businesses can use to get a deep, relatively immediate picture of their online brand value. And the potential is there for tracking competing ideas and brands as well.

Given the growing interest in social media marketing, the Emoto 2012 is likely just the first step, and only one of many tools that will aim to provide a deeper understanding of social brands -- hopefully eliminating the need to collect and manage every individual tweet.

Related: 3 Social Media Lessons from the Olympics

Want to be an Entrepreneur Leadership Network contributor? Apply now to join.

Marketing

Why Micro-Influencers Are Winning the Trust Game in Marketing

Here's how micro-influencers are driving authentic brand engagement and redefining trust in digital marketing.

Living

The 3 Lifestyle Habits That Made Me Sharper, Stronger and More Successful

These three simple yet powerful lifestyle changes transformed my productivity, energy and mindset. Here's how you can do the same.

Business News

What's Open on Easter Sunday? Costco and Target Will Close, But One Major Retailer Will Be Open. Here's What To Know.

The stock market was closed for Good Friday on April 18. Here's what's closed for Easter Sunday, April 20.

Side Hustle

This Couple Started a Side Hustle to Improve a 'Terribly Made' Bathroom Essential. Now the Business Earns More Than $3 Million a Year.

Michael Fine and Lisa Schulner-Fine launched lifestyle brand Quiet Town in 2016 and have been growing it ever since.

Business Solutions

You and Your Kids Can Develop Future-Proof Tech Skills for Only $56

Develop future-proof tech skills even if you have no previous tech experience, such as data storytelling, Python, ChatGTP, Internet of Things and more.

Business Ideas

70 Small Business Ideas to Start in 2025

We put together a list of the best, most profitable small business ideas for entrepreneurs to pursue in 2025.