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These resilient individuals confidently pursue their goals, mindful and appreciative of others around them.
Wage a war against defeatist thoughts. View a potential customer as a partner rather than an opponent.
Accepting that we don't control very much but can handle life's challenges is the first step to banishing needless anxiety.
Procrastination may be hereditary, but that doesn't get you off the hook: It's still possible to develop better habits and change your behavior.