Zappos

News and Articles About Zappos

How to Become the Zappos of Your Industry
Company Culture

How to Become the Zappos of Your Industry

See if you, too, can build a potent company culture in an unlikely business sector.
Darius Mirshahzadeh
These Corporations Ensure Their Longevity by Being Good Neighbors
Corporate Culture

These Corporations Ensure Their Longevity by Being Good Neighbors

Around the world, organizations are doing good things to revitalize the places where they reside.
Lynda Gratton
Has De-emphasizing Job Titles Empowered Zappos Workers?
Zappos

Has De-emphasizing Job Titles Empowered Zappos Workers?

By the end of this year, internal job titles will mean nothing at the billion-dollar startup. Has this shift strengthened Tony Hsieh's e-commerce empire?
Tanya Benedicto Klich
Lessons in Customer Service From the World's Most Beloved Companies
Customer Service

Lessons in Customer Service From the World's Most Beloved Companies

We shed some light on what these big companies are getting right with customer service, and why.
Gregory Ciotti
If You Want a Job at Zappos, You'll Have to Network for It
Zappos

If You Want a Job at Zappos, You'll Have to Network for It

The online shoe and apparel retailer, which prides itself on valuing company culture above all else, is dramatically changing its hiring process.
Laura Entis
Why Amazon Pays Employees Up to $5,000 to Quit
Quitting a Job

Why Amazon Pays Employees Up to $5,000 to Quit

In a letter to shareholders, Jeff Bezos revealed an interesting company policy that seeks to foster a passionate and dedicated workforce.
Geoff Weiss
Why You Should Learn to Nap Like a Pro
Productivity

Why You Should Learn to Nap Like a Pro

If naps haven't become a part of your daily routine, you might want to reconsider.
Jacqueline Whitmore
What Does Your Company Stand For?
Leadership

What Does Your Company Stand For?

The road to excellence begins with defining and embracing a positive, effective company culture.
Christopher Hann
Work Hard and Dream Big: 5 Inspiring Entrepreneurs You Should Follow on Twitter
Marketing

Work Hard and Dream Big: 5 Inspiring Entrepreneurs You Should Follow on Twitter

Here are some of the business owners we love to follow on Twitter. We bet you'll find them inspiring, too.
Kim Lachance Shandrow
Why Google, Facebook and Twitter Execs Are Meeting With a Monk
Growth Strategies

Why Google, Facebook and Twitter Execs Are Meeting With a Monk

The Wisdom 2.0 conference in San Francisco next month aims to teach people how to work and live within the demands of technology more effectively.
Catherine Clifford
Zappos Gives Job Titles the Boot
Growth Strategies

Zappos Gives Job Titles the Boot

Zappos plans to do away with standard hierarchy in the New Year and implement a corporate structure called 'Holacracy.'
Nina Zipkin
Why Stellar Customer Service Is Key to Building Your Online Brand
Social Media

Why Stellar Customer Service Is Key to Building Your Online Brand

If you and your employees truly believe the customer is always right, you can build one heck of a successful brand using social media.
Scott Levy
The Interview Questions You Aren't Asking But Should Be
Growth Strategies

The Interview Questions You Aren't Asking But Should Be

Catch job candidates off-guard with the right questions and you'll quickly uncover their true colors.
SharĂ­ Alexander
The 10 Best Comments in the Zappos-Kanye War
Leadership

The 10 Best Comments in the Zappos-Kanye War

After Kanye West took a stab at Zappos's products, the company fought back and some clever commenters joined in.
Andrea Huspeni