The Founder Behind Furniture-Maker Poppin Explains Why the Company Needed to Transform Itself

After realizing it was selling to the wrong customer, the company had to change its brand voice, marketing, products and supply chain.

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By Jason Feifer

Poppin

Introducing our new podcast, Problem Solvers with Jason Feifer, which features business owners and CEOs who went through a crippling business problem and came out the other side happy, wealthy, and growing. Feifer, Entrepreneur's editor in chief, spotlights these stories so other business can avoid the same hardships. Listen below or click here to read more shownotes.

What happens when you're trying to sell to consumers, but your best customers are actually other businesses? Furniture-maker Poppin's answer: It radically transformed itself to meet this new customer. That meant changing its brand voice, marketing, products and supply chain.

Related: This Entrepreneur Said Yes Too Many Times. Then He Learned to Say No

In this episode of Problem Solvers, we explore how and why it made the switch—and became the go-to furniture maker for Facebook, Snapchat, Google, Warby Parker and others.

Thanks to our sponsor:

Want to hear more great stories from entrepreneurs, founders, and creative thinkers? Check out the Proposify Biz Chat, hosted by Kyle Racki, co-founder and CEO of Proposify, the business proposal software platform that helps you close more deals, faster. Each week on the Proposify Biz Chat, Kyle interviews other business adventurers about how they're switching things up, figuring things out, and making their businesses grow. You'll learn about sales, marketing, growth, operations, entrepreneurship, innovation, and technology and you'll get to know the people making things happen.

Jason Feifer

Entrepreneur Staff

Editor in Chief

Jason Feifer is the editor in chief of Entrepreneur magazine and host of the podcast Problem Solvers. Outside of Entrepreneur, he is the author of the book Build For Tomorrow, which helps readers find new opportunities in times of change, as the host of the podcast Help Wanted, where he and cohost Nicole Lapin solve listeners' work problems. He also writes a newsletter called One Thing Better, which each week gives you one better way to build a career or company you love.

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