How to Provide Consistent and Extraordinary Customer Experiences
Uncover the best practices for improving productivity and reliability, while striving for innovation and growth.
Smart entrepreneurs know that in order to grow a business you must keep an eye on both being productive and being innovative. How do you continue to be reliable and efficient with your existing customers while trying to push the boundaries on providing the best customer experiences? What are the technologies, philosophies, and systems you need to have in place to keep pace with your competitors and best serve your customers?
Getty Images
After all, reliable service typically equals loyal customers.
Join us for a 60-minute webinar called “How to Provide Consistent and Extraordinary Customer Experiences,” presented by Comcast Business and Entrepreneur. The event will be hosted by Jill Schiefelbein, business communication expert and Entrepreneur Press author. Schiefelbein will curate a conversation with New York Times bestselling author and customer experience expert Bryan Eisenberg, and Teresa Ward-Maupin, vice president of customer and digital experience for Comcast Business, to uncover the best practices for improving productivity and reliability, while striving for innovation and growth.
Watch this event to learn:- Why customer centricity is not only an important mindset and practice, but how it’s used to help propel some of the biggest companies in the world to extreme customer loyalty.
- How continuous optimization of your processes, systems, and services will keep your customers happy and your bottom line strong.
- Cultivating a culture of innovation within your organization so that your employees are empowered to not only serve customers to the best of their ability, but to come up with great solutions.
- What being an agile company really means, and how it’s essential to providing the reliability and consistency that your customers expect.
Entrepreneur Editors' Picks
-
Formerly Enslaved Black Man Nearest Green Taught Jack Daniel Everything He Knew About Whiskey. Today, the Founder of Uncle Nearest Premium Whiskey Celebrates His Legacy.
-
Leadership Lessons From the Exclusive Creativity School That 'Packs 5 Years Learning Into 5 Days'
-
3 Expert-Backed Strategies for Staying Calm in Times of Confrontation
-
The CEO of Wayfair Has Helped Revolutionize Digital Shopping for 20 Years. Here's How He Handles Rocky Economic Conditions.
-
This Founder Went to Prison When He Was 15 Years Old. That's Where He Came Up With the Idea for a Company Now Backed By John Legend.
-
3 Signs You're Letting Pride Get in the Way of Being Successful
-
Chip and Joanna Gaines and Shonda Rhimes Found Incredible Success By Using This One Entrepreneurial Strategy. Here's How You Can Too.
