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What It's Like Inside Wayfair

The home goods retailer's HQ proves that cozy spaces can create strong collaboration.

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This story appears in the January 2020 issue of Entrepreneur. Subscribe »

Working at Wayfair’s Boston headquarters is a lot like shopping on Wayfair online. Each of its four floors, which were designed by IA Interior Architects, channels a different style featured on the $8.6 billion home-furnishing e-com giant’s site -- from farmhouse to terrace and villa to lodge and beyond. Employees on the “brownstone” floor work alongside scroll furniture and classic wallpapers, while the “apartment” floor features cozy, comfortable couches and a pastel-colored kitchen. But no matter the aesthetic, each floor is designed to foster collaboration. Instead of staff wasting time attending (and dreading) meetings in isolating conference rooms, for example, the new office’s open layout lends itself to impromptu conversations and efficient problem-solving sessions.

Adam Friedberg

Related: What It's Like Inside Spanx Headquarters

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