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The Doctor Is In Computer Doctor Franchise System Inc.

By Nichole L. Torres

Opinions expressed by Entrepreneur contributors are their own.

Is there a doctor in the house? Enter 32-year-old JosephGiovannettone, who joined the lucrative world of"healing" disabled computers in 1998. His Computer Doctorfranchise now answers the plea of sick computers everywhere.

Giovannettone discovered Computer Doctor Franchise Systems late 1997 through some business contacts his mother had. At thetime, he was working for the government as a computer specialist.Six months of careful research helped convince Giovannettone toinvest in Computer Doctor-but the real clincher was the impressiveNational Service Accounts program Computer Doctor boasted."Our corporate office partners with third-party warrantycompanies to provide warranty support for systems bought at majorretailers," says Giovannettone. So if someone has a problemwith a system under warranty with a major retailer, he or she wouldcall the retailer, who then puts in a service call to the nearestComputer Doctor franchisee. It's a built-in moneymaker.

Plus, says Giovannettone, "We require our technicians to beA+ certified, [and my technicians and I] are working on ourMicrosoft Certification." He also sells computers andequipment at his Watertown, South Dakota, location.

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