Returns
reverse logistics
To Reduce Costly Retail Returns Start Listening to Your Front Line People
Nobody is likelier to have ideas for avoiding customer problems than whoever is solving those problems, face-to-face, with unhappy customers.
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5 Secrets to Painless Returns
Setting up a separate return line and training employees can increase customer satisfaction and lessen headaches for your staff in the post-holiday season.
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5 Common Ecommerce Returns Mistakes
Having a clear return policy and having a process for handling returns can reduce revenue loss and increase customer satisfaction.
