Tech How to Solve a Problem In 3 Steps — Define It, Redefine It, Repeat Often, it is only when we seek a solution that we realize the complexity what the problem really is. By Mike Stringer
Building a Business 5 Reasons to Make Starting a Family Business Your New Year’s Resolution By Daphne Mallory
Business News How to Apply the ‘Law of Accumulation’ to Your Business and Your Life By William Ballard
Tech Hold the Phone! Don’t Outsource Customer Support Just Yet. Here are five reasons to keep a support team in-house. By Chris Herbert and Christian Smith
Human Resources With GM’s Massive Recall, Is Corporate Culture to Blame? Did the mistake lie not with a faulty part but rather with how the entire company dealt with problems? By Brian Fielkow