Twitter

6 Steps for Handling Social Media Complaints Like a Pro
Customer Experience

6 Steps for Handling Social Media Complaints Like a Pro

Learn how to deal with online complaints effectively by remembering a simple acronym.
Jay Baer
Author Amy Guth Is Not Like Metallica. She Actually Embraced the Digital Revolution 15 Years Ago.
Marketing Bootcamp

Author Amy Guth Is Not Like Metallica. She Actually Embraced the Digital Revolution 15 Years Ago.

The multi-talented Chicago radio host uses the digitizing of the music industry as an analogy of what she went through to self-publish her first book in 2006.
Entrepreneur Network
With Giants Like the NFL Signing Live-Stream Deals With Twitter, Fast Is Indeed the New Big
Social Media

With Giants Like the NFL Signing Live-Stream Deals With Twitter, Fast Is Indeed the New Big

Visionary solopreneurs like Kurt Bardella of the Morning Hangover online tip sheet have also embraced how mission-critical evolving is. Are you?
John Brubaker
Facebook and Twitter Improving Accessibility for the Visually Impaired Is Noble, But Both May Have Another Motive
Social Media

Facebook and Twitter Improving Accessibility for the Visually Impaired Is Noble, But Both May Have Another Motive

Both social network giants have introduced tools that allow users to hear details about photos.
Nina Zipkin
Twitter Wins Bid to Stream the NFL's Thursday Night Games
Streaming

Twitter Wins Bid to Stream the NFL's Thursday Night Games

The micro-blogging site beat out Facebook, Verizon, Amazon and Yahoo.
Twitter Makes Images More Accessible for Visually Impaired
Twitter

Twitter Makes Images More Accessible for Visually Impaired

Beginning today, Twitter's apps for iOS and Android allow users to add text descriptions to images in tweets.
Microsoft Apologizes for Chatbot's Racist, Sexist Tweets
Radicals & Visionaries

Microsoft Apologizes for Chatbot's Racist, Sexist Tweets

The company says that the program's tweets 'do not represent who we are or what we stand for, nor how we designed Tay.'
Results Are In: #GuacNRoll Was the Most Popular SXSW Hashtag
Social Media Marketing

Results Are In: #GuacNRoll Was the Most Popular SXSW Hashtag

A small nonprofit marketing Mexican avocados loomed large at the premier tech fest that just concluded.
Jill Schiefelbein
Log On to Facebook and Twitter a Lot? You're 3 Times More Likely to Be Depressed.
Depression

Log On to Facebook and Twitter a Lot? You're 3 Times More Likely to Be Depressed.

Research once again unmasks the dark side of heavy social media use.
Kim Lachance Shandrow
Microsoft Grounds Its AI Chat Bot After it Learns Sexism and Racism From Twitter Users
Radicals & Visionaries

Microsoft Grounds Its AI Chat Bot After it Learns Sexism and Racism From Twitter Users

Once again, the Internet chose to display the worst of humanity.
Twitter Testing New Feature Where Users Can Add Images to Photos
Twitter

Twitter Testing New Feature Where Users Can Add Images to Photos

The feature will also let Twitter users see how others around the world have edited the photo and will also suggest photos that could be edited and posted.
Uber Will Pay Hackers Up to $10,000 to Find Bugs in Its Technology-- Start Up Your Day Roundup
Start Up Your Day

Uber Will Pay Hackers Up to $10,000 to Find Bugs in Its Technology-- Start Up Your Day Roundup

Plus: For the first time in the U.S., streaming music is bringing in more revenue than downloads.
Lindsay Friedman
On the Occasion of its 10th Birthday, a Tale of Two Twitters
Twitter

On the Occasion of its 10th Birthday, a Tale of Two Twitters

One is the real-time information service. The other is the public company, the one that has lost 75 percent of its value in the past two years.
10 Interesting Facts About Twitter on its 10th Birthday
Twitter

10 Interesting Facts About Twitter on its 10th Birthday

A commemorative serving of trivia about the social network that could have been named 'Friendstalker.'
Kim Lachance Shandrow
Twitter

Twitter is a popular microblogging social network service. The San Francisco-based company was founded by Jack Dorsey, Biz Stone and Evan Williams in 2006.

Users are able to send and read messages -- also known as tweets -- that are up to 140 characters long. Tweets are publicly visible unless a user protects his or her account so that only approved users have access to it. Users can "follow" friends and colleagues, as well as their favorite brands, news outlets and other institutions. Twitter has also become a useful marketing tool for businesses.

A username, or user's "handle," is generally a series of letters and numbers preceded by the "@" sign. For instance, Entrepreneur magazine's Twitter handle is @EntMagazine. Tweets can be tracked in groups by using a hashtag, or the "#" sign, before the word or phrase.