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Answer the Call

Two companies ring in much-needed new phone systems.

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This story appears in the September 2005 issue of Entrepreneur. Subscribe »

Switching to a new form of technology can be exciting for agrowing business, but the road is rarely smooth. We caught up withtwo very different businesses as they shed their old telephonesystems and got onboard with some of the latest technology.

In 2001, Mary Heather Hanley, 28, founded PR and advertisingfirm 525Communications in Atlanta. At first, her landline was her mainphone. Now, with eight employees working remotely and a lot ofbusiness travel happening, everyone uses cell phones, mostlyBlackberry-enabled models.

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