Hospitality

Franchise Players

The Secret to Hitting a Home Run in the Hospitality Franchise Business

Franchisee Bill Hooks says he's learned that you coach restaurants, you don't really manage them.
Contests

For $125 and 200 Words You Can Own a Historic Bed and Breakfast

A woman in Maine is giving her country inn to the winner of an essay contest, carrying on the tradition that began in 1993.
Business Unusual

How This Entrepreneur Reworked His Business Idea in the Face of Financial Armageddon

While a key aspect of his plan changed, City Winery founder Michael Dorf achieved his original goal: to build a place where people could eat, drink and enjoy an intimate concert experience.
Yelp

Hotel Says $500 Fine on Negative Yelp Reviews Was a Joke

Angry Yelpers turned on a hotel after an article claimed the hotel fined newlyweds for guests' negative online reviews. Now, the hotel claims it was all a misunderstanding.
Independence Day

This Business Has Been Fiercely Independent Since 1776

The owners of Connecticut's Griswold Inn explain why staying family-owned is their plan for business -- for the next 100 years.
Sharing Economy

Airbnb Piloting Dinner Party Program for Complete Strangers

While the initiative marks a brand new foray for Airbnb, it is not the first company to the communal dining party.
Starting a Business

Siblings Revitalize Dad's Hospitality Business

The Melman siblings opened several bars and restaurants to revitalize their father's 42-year-old hospitality company Lettuce Entertain You Enterprises to appeal to younger clientele.
Marketing

Web Startup Helps Track Customer Reviews

Revinate helps hoteliers track customer reviews from across the web by pulling reviews from top hospitality sites and feedback from social media.
Starting a Business

How I Did It: From Defense Contractor to B&B Owner

Here's how a stressed-out executive became an innkeeper -- and why she's glad she made the change.