manners

7 Ways to Politely Shut Down a Conversation

People mean well when they strike up a conversation. That's what makes is so hard to diplomatically tell them you have no time.

Why Won't You Respond to My Emails?

Courtesy requires a simple response to an email, especially if it's from someone you know.

Gene Marks

How I Turned Cell Phone Addiction Into a PR Opportunity

Having dinner with business associates? Put down the damn phone.

8 Ways to Gracefully Receive a Compliment

Everyone wants praise but nice people often are often inadvertently rude when they receive it.

8 Ways You're Making a Bad Impression and Don't Even Know It

Use these tips to ensure you're putting your best foot forward and finding solid ground in a relationship.

Jennifer Cohen

Why the Golden Rule Must Be Practiced in Business

It's important to recognize that ethics are directly tied to a company's long-term success.

Brenton Hayden

The 7 Things You Need to Know to Text With Good Etiquette

The venerable phone call has been supplanted by text messaging, which has introduced many new ways to be rude without meaning to.

3 Ways to Offer a Sincere Apology to Clients

Since nobody is perfect, everybody needs to learn how to persuasively say "I'm sorry.''

Business Dinner Etiquette Around The World

Because your etiquette reveal so much more about your business than you think.

Ritu Kochar

The Real Reason You Should Never Talk Politics at Work

Don't allow politics to change the way you see your colleagues, instead find work-related goals and values to discuss.

Tasha Eurich

The Biggest Judgment Error You Don't Know You're Making

Why we misunderstand others and others misunderstand us.

Tasha Eurich

The 5 Elements of the Consummately Tactful Professional

The ability to speak truthfully without causing offense is an invaluable asset in the world of business.