Marketing Don’t Wait. Here’s Why You Should Get in the Chatbot War Now. Chatbots are the new face of 24/7 customer service, and many of your competitors are already using them. By Andrew Medal
Tech No One Is Happier About Customer Service Chatbots Than the People They Are Designed to Replace By Murray Newlands
Marketing Increasing Social-Media Engagement Is Crucial But You Don’t Need a Larger Team to Do It By Murray Newlands
Marketing The Next Addition to Your Marketing Department Should Be a Chatbot Chatbots bring powerful AI capacity capable of boosting sales and reshaping marketing. By Murray Newlands
Marketing Wanna Increase Conversions? Try ‘Chatting’ up a Computer. Some 1.4 billion people a year interact with chatbots. Why aren't your customers among them? By AJ Agrawal
Tech 10 Ways Enterprise Chatbots Empower CEOs Company leaders and CEOs of small and large organizations are using enterprise chatbots to get more done. By Murray Newlands
Tech Chatbots for Enterprise Customer Service External-facing assistants, also called customer service chatbots, are the most common types of enterprise bots. By Murray Newlands
Tech If You’re Asking Customers How You Can Help, It’s Too Late Artificial intelligence can help your company give people what they need (before they know they want it). By Sid Shah
Marketing Messenger Is Changing Customer Service Profoundly: Here’s How For routine communications, people increasingly prefer messaging to talking. That has big implications for business. By Murray Newlands
Tech Enterprise Chatbots With AI Are the Solution for Customer Service Customers are impatient but chatbots are tireless. By Murray Newlands
Marketing Chatbots 101: The Evolution of Customer Retention’s Latest Trend Bots never get impatient with your customers. By Yoav Vilner
Tech Enterprise Chatbot Solutions With AI and Voice-Activation Are the Future Enterprise chatbots solutions are changing the way we communicate and interact. By Murray Newlands
Marketing 4 Ways These Brands Are Driving Big Results Using Bots for Messenger Big Brands are innovating their marketing using chatbots with Facebook Messenger. By Murray Newlands
Entrepreneurs This Robot Therapist Talks to Patients Via Facebook Not everyone is comfortable seeing a therapist or has access to one around the clock, but Woebot is available 24/7 via Facebook. By Stephen J. Bronner
Tech This Startup Is Lowering Companies Healthcare Costs With AI The use of chatbot technology is making it possible to cut medical costs while improving results. By Marsha Hunt
Online Presence The Evolution of Bots: An Interview with Facebook Messenger’s Anand Chandrasekaran What a chatbot is now is much greater than before and the evolution is accelerating. By Murray Newlands
Tech Enterprise Chatbots Platforms and the Future of Work Enterprise Chatbots Platforms are making changes to the future of work and conversational business. By Murray Newlands
Business News Microsoft’s ‘Zo’ Chatbot Picked Up Some Offensive Habits Zo went cray-cray like Tay. By Saqib Shah
Tech Enterprise Chatbots and the Conversational Commerce Revolutionizing Business Enterprise and internal chatbots are revolutionizing the way companies do business. By Marsha Hunt
Tech Why Chatbots Are Failing Your Customers Without the proper approach to this new technology, companies will only end up wasting money and frustrating their audiences. By Elizabeth Closmore
Tech Top 10 Practices for Making A Great Chatbot There are simple rules you need to follow to create an effective chatbot for your brand. By Murray Newlands
Entrepreneurs 10 Tools to Help Automate Your Small Business Tasks Whenever you can automate a task, do it. By Deep Patel
Tech Choosing the Right Chatbot Program Could Be Your Best Customer Service Move Chatbots are ideal for how consumers increasingly prefer to communicate with brands. By Aaron Agius
Building a Business 10 Ways AI-Powered Conversational Commerce Can Help You Make Money Messaging applications are now taking over, as more consumers are using them for personal conversations. By Murray Newlands
Business Funding These 30 International Entrepreneurs Really Are Solving the World’s Problems The world has countless problems, unless you're an entrepreneur, in which case the world has countless opportunities. By Serenity Gibbons
Tech Top 5 Bot Maker Experts You Should Hear Keynote Getting in on the ground floor of this new technology starts with learning from the pioneers perfecting it. By Cynthia Johnson
Online Presence 10 Metrics Your Chatbot Should Track to Optimize User Experience incorporating a chatbot into your marketing campaign can completely change the way you interact with your audiences By Murray Newlands
Online Presence How to Give Your Chatbot Some Soul In 5 Easy Steps The more human-like a bot is, the more customers enjoy interacting with it. By Murray Newlands
Marketing 5 Ways Facebook Messenger Bots Can Help Your Business Chatbots can deliver personalized content to your clients and help generate revenue directly through your social media platforms. By Murray Newlands