Tech
Chatbots for Enterprise Customer Service
External-facing assistants, also called customer service chatbots, are the most common types of enterprise bots.
Chatbots | Page 5
Marketing
Chatbots 101: The Evolution of Customer Retention’s Latest Trend
Bots never get impatient with your customers.
By Yoav Vilner
Tech
Enterprise Chatbot Solutions With AI and Voice-Activation Are the Future
Enterprise chatbots solutions are changing the way we communicate and interact.
Marketing
4 Ways These Brands Are Driving Big Results Using Bots for Messenger
Big Brands are innovating their marketing using chatbots with Facebook Messenger.
Entrepreneurs
This Robot Therapist Talks to Patients Via Facebook
Not everyone is comfortable seeing a therapist or has access to one around the clock, but Woebot is available 24/7 via Facebook.
Tech
This Startup Is Lowering Companies Healthcare Costs With AI
The use of chatbot technology is making it possible to cut medical costs while improving results.
By Marsha Hunt
Online Presence
The Evolution of Bots: An Interview with Facebook Messenger’s Anand Chandrasekaran
What a chatbot is now is much greater than before and the evolution is accelerating.
Tech
Enterprise Chatbots Platforms and the Future of Work
Enterprise Chatbots Platforms are making changes to the future of work and conversational business.
Business News
Microsoft’s ‘Zo’ Chatbot Picked Up Some Offensive Habits
Zo went cray-cray like Tay.
By Saqib Shah
Tech
Enterprise Chatbots and the Conversational Commerce Revolutionizing Business
Enterprise and internal chatbots are revolutionizing the way companies do business.
By Marsha Hunt
Tech
Why Chatbots Are Failing Your Customers
Without the proper approach to this new technology, companies will only end up wasting money and frustrating their audiences.
Tech
Top 10 Practices for Making A Great Chatbot
There are simple rules you need to follow to create an effective chatbot for your brand.
Entrepreneurs
10 Tools to Help Automate Your Small Business Tasks
Whenever you can automate a task, do it.
By Deep Patel
Tech
Choosing the Right Chatbot Program Could Be Your Best Customer Service Move
Chatbots are ideal for how consumers increasingly prefer to communicate with brands.
By Aaron Agius
Building a Business
10 Ways AI-Powered Conversational Commerce Can Help You Make Money
Messaging applications are now taking over, as more consumers are using them for personal conversations.
Business Funding
These 30 International Entrepreneurs Really Are Solving the World’s Problems
The world has countless problems, unless you're an entrepreneur, in which case the world has countless opportunities.
Tech
Top 5 Bot Maker Experts You Should Hear Keynote
Getting in on the ground floor of this new technology starts with learning from the pioneers perfecting it.
Online Presence
10 Metrics Your Chatbot Should Track to Optimize User Experience
incorporating a chatbot into your marketing campaign can completely change the way you interact with your audiences
Online Presence
How to Give Your Chatbot Some Soul In 5 Easy Steps
The more human-like a bot is, the more customers enjoy interacting with it.
Marketing
5 Ways Facebook Messenger Bots Can Help Your Business
Chatbots can deliver personalized content to your clients and help generate revenue directly through your social media platforms.
Marketing
How to Build A Successful Chatbot
Chatbots can help customers, entertain users and market products to your target audience.
By Marsha Hunt
Building a Business
The Perfect Product is a Myth. Here’s How to Scale the Almost-Perfect Product.
No product survives meeting the customer.
Marketing
How This Entrepreneur Made A Chatbot Platform Successful
Chatbots are The Next Big Thing but capitalizing on the opportunity requires as much work as ever.
Marketing
10 Tips for Creating a Great Chatbot
Bots have recently stopped being science fiction and started being something more like DIY.
Marketing
5 Trends Creating Big Opportunities for Entrepreneurs
From AI to new payment-system approaches, these tactics can work across a broad range of companies and business models.
By Ahmed Safwan
Tech
How Bots Can Benefit Businesses, According to Messenger’s Director of Global Partnerships
Chatbots are a compelling technology for entrepreneurs whose customers are among Messenger's billion users.
Tech
Bots for Messenger Are the Marketplace ‘Goldilocks,’ and This Man Would Know.
For the billion (and counting) users of Messenger, interacting with a chatbot will likely be the easiest way to shop.