Chatbots | Page 3

Whenever a user can't figure out how to use your service, a chatbot will be there to patiently help -- day or night.

From crunching data to grinding out grunt work, AI can multiply your team's availability and effectiveness to do the critical, human part of sales that computers can't.

Artificial intelligence can give you a 360 degree view of customer preferences and needs.

Mountains of data are what make machine learning possible, the whole project is dead in the water without it. But whose life is it, anyway?

Follow a tried-and-true implementation methodology of purposeful, simple and tested engineering, such as Lean AI, to unlock AI's true potential.

The buzz died down, but chatbots are still an amazing tool.

When you're chasing new tech for your business, consider these four tips to finding the right technology to propel your business forward.

The best time to design your AI initiative is now.

Artificial intelligence is moving forward in these five important ways. Are you ready for it?

Mark Zuckerberg details new Facebook, WhatsApp, Messenger, Instagram and Oculus features in wide-ranging F8 keynote.

No, they're not sci-fi robots. They're computer programs that interact with your customers and earn you sky-high approval ratings.

The human-bot relationship is the new normal, so we must think critically about the possible long term impact of tone deaf AI.

Automation is accelerating to a point where it will soon threaten our social fabric and way of life. We must find new ways to organize ourselves independent of the values that the marketplace assigns to each and every one of us.

AI isn't just a tool for pragmatic business decisions; it can leverage working relationships, too.

Make the most of low-cost options to engage customers, build lookalike lists of promising leads and measure your results.

You'll win more business with personalized automated email campaigns -- here's how to do it.

Chatbots are the future of office communication.

Focus less on what could go wrong and more on what AI can do for you.

For artificial intelligence to work effectively, you need to have a strong data foundation.

"Brand voice" is an important concept for maintaining message consistency but it is not more important than your customers.

Nobody sets out to do poor work. Procedures are how you avoid mistakes you can't afford.