Business Plan
Healthy Business Growth Comes from Depth, Not Just Disruption — Here’s Why
For startups with a strong foundation, here's how to discover and deliver new products and services that customers want.
Repeat customers
Thought Leaders
The Ultimate 6-Step Guide to Building Lifelong Customers with Excellent Customer Service
Elevate your company out of the deadly commodity zone by creating "wow" moments in your customer service experience, a proven way to build customer loyalty, engagement and ambassadorship.
Building a Business
4 Ways to Provide Excellent Customer Service
Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.
Business Operations & Logistics
7 Ways Leading Companies Boost Repeat Sales
For long-term success, businesses need to have customers coming back again and again for products or services.
Building a Business
25 Ways You Can Turn a One-Time Buyer Into a Repeat Buyer
The most profitable customers are repeat buyers.
Thought Leaders
What Makes a Customer Valuable to Your Business?
What is it, specifically, that makes customers valuable to you? And how can you boost that value?
Marketing
Here’s How to Earn and Keep the Loyalty of Your Customers
Nobody will buy from you unless they trust you, but once they trust you they will buy again.
Building a Business
Steal These 4 Proven Customer-Retention Strategies
Top ecommerce businesses thrive because they successfully cultivate repeat clients
By Syed Balkhi
Marketing
3 Keys to Providing Great Customer Service
A great product is the necessary start but listening to customers and responding is how companies flourish.
Building a Business
3 Ways to Use Big Data to Drive Repeat Sales
Examine patterns in customers' behavior to score purchases from them once again.
Marketing
Seven Ways to Make Your Customers Love You
With so much emphasis placed on finding customers today, business owners often lose sight of keeping the ones they have. Here are a few surefire ways to stem those losses.
By Brad Sugars
Marketing
How Your Business Can Build Customer Loyalty — and Profits
Better customer service can cultivate a more profitable business. Here are a few tips for building customer loyalty.
By Carol Tice
Marketing
Four Simple Ways to Find Customers
For new business owners, finding customers is job No. 1. Here's how to get the job done.
By Brad Sugars