Building a Business
What ‘Second Movers’ Can Learn From Lyft And Uber
Lyft has moved in to fill the vaccum Uber's shenanigans created. Good pay is only one part of its plan. Will it become the No. 1 ride-sharing app?
Uber | Page 6
Business News
17 Things You Need to Know About Uber’s New CEO Dara Khosrowshahi
The former Expedia CEO has got a lot on his plate.
By Rose Leadem
Business News
Fired Engineer’s Texts With Former Uber CEO Reveals Plan to Take on Elon Musk and Hopes to ‘Take Over the World’
Approximately 400 text messages between former Uber CEO Travis Kalanick and former Uber and Waymo engineer Anthony Levandowski were released in a recent court filing.
Thought Leaders
What Switching to Lyft Taught Me About Tech’s Authenticity Problem
It's a mistake to think impersonal efficiency is all that people want from customer service.
By Jeremy Swift
Business Ideas
On-Demand Companies Disrupted Entire Industries. Now They Are Being Disrupted.
Being first to market brings huge advantages, but the advantage doesn't last long.
Business News
Uber Knowingly Rented Cars That Were at Risk of Catching Fire to Its Drivers in Singapore, a Report Says
Honda recalled its Vezel SUV last year because but Uber continued to lease the cars to drivers.
Business News
Just Who Has the Right Skills to Turn Uber Around?
Experts says that communication and a capacity for empathy is a good place to start.
By Nina Zipkin
Tech
4 Reasons Why the Uber-Waymo Lawsuit Is a Huge Wake Up Call for the $3.5-Trillion Tech Industry
It's clear the potential for IP theft from insiders with their own agenda is only going to grow.
By Brian White
Business News
Uber Will Charge $15 to Return Your Lost Bag
It's as much about keeping drivers as it is improving the bottom line.
By Jon Fingas
Business News
11 Things You Must Know Before Driving for Uber or Lyft
If you want a side gig and love to drive, get these insider tips on driving for Uber and Lyft.
Business Accounting
Uber Recently Gave Pay Raises, But Are They Enough to Keep Employees Around?
Compensation and work-life balance are both key to keeping workers happy.
By Nina Zipkin
Entrepreneurs
What You’ll Really Earn on Uber, Airbnb and TaskRabbit Every Month
Ever wonder how much people working in the gig economy make?
By Rose Leadem
Building a Business
Being Different Is the New Normal: Why ‘Disruption’ Is Here to Stay.
Remember what Netflix did to Blockbuster? Don't let that happen to you.
Business News
4 Things Brands Should Learn From Uber’s Upheaval
Amid Uber's leadership changes, here are the key takeaways for brands going through similar challenging transitions.
By Travis York
Business News
Working Yourself to Death Isn’t Worth It, and Silicon Valley Is Starting to Realize That
Silicon Valley has an overworking problem. And in many cases, it sees that problem as an asset, not a liability.
By Steve Kovach
Business News
The Rise and Fall of Uber and Travis Kalanick
From hard-charging rapid growth to constant damage control. What will the company's next chapter look like?
By Nina Zipkin
Tech
How AI Machines Could Save Wall Street Brokers’ Jobs
Morgan Stanley creates a love triangle with the machine.
By Brian Uzzi
Business News
What Uber Must Do to Survive
CEO Travis Kalanick may be gone, but there's still a lot Uber has to accomplish to reassure investors, drivers and customers.
Business News
Why Travis Kalanick’s Ouster Is an Uber Disaster
Pushing out the founding CEO in the midst of an existential crisis is a huge misstep.
By Steve Tobak
Business News
Travis Kalanick Stepped Down, But Uber’s Problems Won’t Be Instantly Solved
It's going to take a lot more to regain customer and employee trust than a symbolic resignation.
By Nina Zipkin
Thought Leaders
Leadership and Teamwork Are How You Avoid Getting Uber’d
It wasn't long ago everybody wanted to be the Uber of their industry. Not any more.
By Jeff Boss
Business News
Uber Adds In-App Tipping
The oft-requested feature is one of several intended to appease drivers. It'll also save riders from fumbling with their wallets.
By Tom Brant
Business News
Advice for Uber From Branson, Cuban and Others
Getting a level of distance can do a world of good.
By Nina Zipkin
Entrepreneurs
Here’s What Travis Kalanick (or Anybody) Needs to Do to Take an Effective Leave of Absence
The point of stepping out of the limelight, like the point of going to rehab, is to return a genuinely different and renewed person. It's not a quick process.
Business News
Uber Needs to Recreate its Company Culture. Here’s What You Can Learn From Its Mistakes.
Start by treating people with respect. It's as simple as that.
By Nina Zipkin
Business News
Read Travis Kalanick’s Full Letter to Staff: I Need to Work on Travis 2.0
The CEO of the embattled ride-hailing company announced he is taking a leave of absence.
Thought Leaders
Travis Kalanick to Take a Leave of Absence. Here Are 9 CEOs Who Were Fired or Decided to Step Down.
The embattled ride-hailing company has faced numerous public relations disasters.