5 Ways to Improve Customer Service for Seniors
Tailoring your customer support to seniors' unique needs will help you build customer loyalty and position your business for success as the demographic continues to grow and change.
What Millennials Want in a Workplace Really Isn't So Crazy After All
A new study from IBM posits that the generations are more similar that we might think.
Is the Notion of a 'Good Work Ethic' Generationally Biased?
Perhaps you've heard complaints by seasoned managers that sounded like millennial bashing. Now a psychologist gives his reasoned reply.
Age and Experience Don't Matter. Mindset Does.
With four generations soon to work under the same roof, conflict is expected. But we should remember to focus on the individual.
What to Expect From Gen-X and Millennial Employees
An baby boomer's guide to managing younger generations.
Doug and Polly White
How to Bridge the Communications Gender Gap -- From Both Sides
When differences crop up between newbies and workplace vets, this can lead to a disconnect in the office. Here's how to gracefully resolve them.
7 Ways to Bridge the Boomer-Millennial Gap
Managers might encourage more intergenerational cooperation by trying some of these activities.
4 Things Older Entrepreneurs Must do to Stay in the Game
Your future is bleak if you can't share your wisdom in a tweet.
5 Ecommerce Trends Retailers Can Profit From This Holiday Season If They Prepare
As technology becomes integral to shopping, gearing up for the busy season requires retailers to do more than string Christmas lights.
Baby Boomers, Who Are More Successful as Entrepreneurs, Are Great Startup Assets
The generation born between 1945 and 1964 could give a startup some needed expertise and credibility. Here are five roles they can easily fit into.
Leading Scientists Question 'Brain Games' Effectiveness, Call for More Research
Companies like Luminosity that are making 'brain games' are capitalizing on older individuals' fears of cognitive decline by making 'exaggerated and misleading claims' unfounded in scientific evidence, they contend.
Study Trends to Guide Your Innovation Efforts
Keep your finger on the pulse of four key waves driving new product development.
Inspiring Your Team
Nurturing Healthy Company Culture Can Yield Unpredictable Benefits
Only an enthusiastic, inspired team will build a truly great company.
3 Things Entrepreneurs Must Do to Keep Their Business Model Relevant
Be innovative and evolve your startup to achieve superior growth. Find the payoff from being attuned to cultural and demographic trends.
Starting a Business
Reprints & Licensing
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