In the realm of business-to-customer relationships, the ongoing digital revolution has created a special sort of snowball effect: As consumers’ use of the web evolves, so too have their expectations for companies. As a result, businesses have had to establish websites, grow social media presences, utilize customer management platforms like Salesforce, and find other ways […]
Twitter and Chief Executive Officer Jack Dorsey may now have to chart an independent course in the face of stagnant user growth, heavy losses and mounting competition from the likes of Instagram and Snapchat.
Salesforce came in and pushed the governor of Georgia up against a wall over a anti-gay legislation, and this week, Apple, Google and Facebook are among the companies putting serious pressure on North Carolina's governor over anti-transgender laws.