Comcast

The feisty billionaire investor and 'Shark Tank' star sounded off about the failed mega merger on Twitter and -- no surprise -- he's pointing the finger at the FCC.

If you don't offend enough the first time, try, try again.

The mass media company faces another customer-service blunder after someone tried to cancel the family's cable service.

This may be the most outrageous example of bad customer service you'll ever hear.

No one likes losing business, but that doesn't mean you should berate your customers.

It's official. The disruptive broadcast TV streaming service is finished.

While cable TV and high-speed Internet are basic necessities for many of us, we aren't happy with the service we get.

Twenty-eight of America's broadband providers signed an open letter warning the FCC that regulating broadband as a public utility will stifle innovation.

A new report alleges telecommunications giant AT&T has approached DirecTV about a merger that could be worth as much as $40 billion.

Apple would like its streaming content separated from the rest of the web in order to ensure an uninterrupted experience.

Netflix's Mitch Lowe says releasing original series all at once isn't a long-term solution for building an audience.

Streaming company removes weakest link in distribution chain, which will most likely benefit customers.

The video-streaming service has agreed to pay Comcast to ensure that its customers don't experience delays and hiccups in service. Yet, questions remain.

In an interview on CNBC this morning, Comcast CEO Brian Roberts said that the two companies wouldn't be pursuing the merger if they didn't realistically think they would get it would get regulatory approval.

Some tech entrepreneurs say more regulation is needed to keep the Internet open -- especially when it comes to wireless providers.

If you're emailing customers promotional offers, make sure they know that they can trust your messages to minimize potential concerns over spam or malware.

Two-thirds of American consumers have walked out of a store due to bad customer service. Here's how you can prevent pushing customers away.