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Growing a Business

4 Ways to Provide Excellent Customer Service

Providing excellent customer service is critical for any business that wants to succeed. Here are a few tips on how to build your business with customer service at the center.

Thought Leaders

Facing a Tough Problem? Try These Hacks to Find the Solution You Need

Not every problem has easy answers, and that's okay. Here are four ways you can free yourself from gridlock when you're stuck.

Branding

Digital Storytelling: How Brands Can Use Authenticity and Emotional Connection to Stand Out Online

Effective storytelling can help construct strong bonds between brands and audiences.

Leadership

There's No Denying That Working From Home Affects Your Work Relationships. Here's How to Ensure Everyone Is In Sync.

Remote work may have us spread out across states, countries and time zones, but that doesn't mean we can't get to know each other.

Marketing

Why It's Important to Incorporate Twitter Into Your Business's Marketing Plan

How businesses are using Twitter to market their brand in unconventional ways.

Real Estate

Free Webinar | April 20: Success Secrets of an Eight-Figure Real Estate Agent and Broker

Join our free webinar as real estate entrepreneur Aaron Kirman shares the strategies and tactics you need to master for success in real estate today. Register now →

Starting a Business

A Founder Who Bootstrapped Her Jewelry Business with Just $1,000 Now Sees 7-Figure Revenue Because She Knew Something About Her Customers Nobody Else Did

Meg Strachan, founder and CEO of lab-grown jewelry company Dorsey, personally packed and shipped every order until she hit $1 million in sales.

Marketing

Here's One Easy Way to Establish Yourself as a Thought Leader in Your Industry

Learn how guest posting can establish you as a thought leader in your industry, expand your reach, drive value and attract new customers.

Starting a Business

The Pros and Cons of Starting a Business vs. Innovating Within a Company

This article compares entrepreneurship and intrapreneurship and highlights pros/cons and success stories.

Diversity

Is Diversity Work Actually Helping or Hurting Businesses? The Answer Is Complex.

DEI work continues to polarize the workforce into two sides — pro-DEI and anti-DEI — yet most people are in the middle. Let's illustrate how DEI can unite or divide organizations by tapping into the following three proven strategies.

Growing a Business

3 Surefire Ways to Extend Your Customer's Shopping Experience

When customers feel entertained, they stick around longer and spend time discovering more products and spending more cash.

Marketing

Why Ecommerce SEO Matters More Than Ever in 2023

SEO is becoming more crucial to success in the digital age. Here's why.

Growing a Business

Shopify Is Bringing in the Retail Giants. Here's What You Can Learn From the Company's Latest Move.

Shopify's new capabilities mean the landscape of retail is set to change — and other businesses could learn a few things from the company.

Leadership

How to Manage the New Expectations of the Younger Workforce

A cookie-cutter approach won't work — here's what will.

Marketing

3 Ways to Authentically Brand Yourself as Customer Friendly

Three strategies to improve your customer experience and create a brand of CX excellence