JetBlue

News and Articles About JetBlue

JetBlue Defends Decision to Ask Passenger to Replace Booty Shorts Before Boarding Flight. Will the Incident Affect Its Brand?
Make More Happen

JetBlue Defends Decision to Ask Passenger to Replace Booty Shorts Before Boarding Flight. Will the Incident Affect Its Brand?

The airline stands by its old-fashioned stance on attire, but experts say it doesn't have to. Here's why.
Kim Lachance Shandrow
This Airline Was Just Named the Best for the 4th Consecutive Year
Virgin America

This Airline Was Just Named the Best for the 4th Consecutive Year

After a decline in satisfaction last year, industry performance is on the upswing.
Carly Okyle
Companies Place Bids for Virgin America Takeover
Acquisitions

Companies Place Bids for Virgin America Takeover

JetBlue Airways and Alaska Air Group have both made offers.
Here's Why JetBlue Wanted New Yorkers to Steal Its Outdoor Posters
Marketing Bootcamp

Here's Why JetBlue Wanted New Yorkers to Steal Its Outdoor Posters

'Only a real New Yorker can pull this off,' the airline teased on bus-shelter ads across the city.
Geoff Weiss
JetBlue Scraps 'Free Checked Bag' Policy
Travel

JetBlue Scraps 'Free Checked Bag' Policy

Southwest is now the only major American airline to allow all customers to check up to two bags for free.
Why Alibaba's CEO Stepped Down: Weekly News Roundup
Weekly News Roundup

Why Alibaba's CEO Stepped Down: Weekly News Roundup

The e-commerce giant is shaking up its leadership strategy.
Tanya Benedicto Klich
JetBlue Flights Are About to Get a Lot More Entertaining
Streaming

JetBlue Flights Are About to Get a Lot More Entertaining

Thanks to Amazon. Here's why.
What It Means to Be JetBlue's Wine Expert
Tastemakers

What It Means to Be JetBlue's Wine Expert

Jon Bonné is helping to take the airline industry beyond the simple choice of red or white.
Kate Taylor
Why Authenticity Is Key to Mastering Social Media Marketing
Make More Happen

Why Authenticity Is Key to Mastering Social Media Marketing

Want your business to thrive at online marketing? Some leads from Starbucks, JetBlue and Zappos.
Tanya Benedicto Klich
The Best and Worst Airlines for Customer Experience
Customer Experience

The Best and Worst Airlines for Customer Experience

JetBlue is getting a lot of love. Spirit Airways? Not so much.
Laura Entis
JetBlue to Charge for Checked Bags in New Fare Class
Travel

JetBlue to Charge for Checked Bags in New Fare Class

The changes come amid pressure from analysts for not adding fees in step with other carriers.
The Feds Don't Want In-Flight Cell Phone Calls, Either
Travel

The Feds Don't Want In-Flight Cell Phone Calls, Either

The U.S. Department of Transportation has a hang-up with in-flight calls, perhaps enough to put an official kibosh on them – and soon.
Kim Lachance Shandrow
After Assault Footage Goes Viral, Perpetrator Sues Google for $200 Million
Legal

After Assault Footage Goes Viral, Perpetrator Sues Google for $200 Million

Twenty-four-year-old Antonio Ynoa is suing Google, YouTube and Dailymotion over video footage that captured him drunkenly attacking a JetBlue airline attendant in 2011.
Geoff Weiss
Angry Customer Used Promoted Tweets to Chastise British Airways
Customer Experience

Angry Customer Used Promoted Tweets to Chastise British Airways

A miniature PR fiasco unfolded on Monday night as a British Airways customer used promoted tweets to publicly reprimand the airline for losing his father's luggage. Here's what happened.
Brian Patrick Eha