Quality Assurance

To Keep New Customers Coming Back, the Cannabis Industry Has to Perfect Dosing

Deceptively potent edibles routinely contain far more THC than recommended for first time users.

Outsource Everything but Accounting, Quality Control and Sales

You want to lighten the load but you need to stay in control.

Accurate Dosing Is Key to Growing the Legal Marijuana Industry

Surging demand for both recreational and medical marijuana is driven by millions of new users who are curious but want no surprises.

What Quantified Self Did for Six-Pack Abs, 'Quantified Business' Can Do for Your Startup

You'll find the extra time you need when you start tracking how you're spending your days.

How Software Teams Can Learn to Make Beautiful Music Together

Bluegrass bands and software teams might seem worlds apart, but those fiddlers and pickers might teach the techs a thing or two.

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Customer Experience

Don't Believe These 4 Customer Experience Myths

People will reward you for thinking differently.
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4 Reasons Why Raising Your Price Is a Brilliant Marketing Move

Charging less than your competitors signals potential clients that you doubt the value of what you offer.
Quality Assurance

4 Steps to Improve Quality at Your Business

No higher-level math is required. Instead, what's needed is a down to earth, common sense approach.
Quality Assurance

10 Telltale Signs That a 'Culture of Quality' Is Lacking at Your Company (Infographic)

Many business leaders lack a commitment to continuous improvement of results -- at their peril.
Personal Improvement

Focus on Doing This One Thing Every Single Day

You'll minimize the things that stand in your way, preventing you from becoming phenomenal in the game of life.
Deadlines

'Ship Fast and Iterate' Doesn't Mean Start With a Poor Product

Never compromise quality to meet a deadline and never miss a deadline. Nobody said business is easy.
McDonald's

McDonald's Hires Ex-'MythBusters' Host to Address Pink Slime, Other Food Rumors

The fast-food chain is tackling rumors about pink slime, McRibs and horse meat with the help of former 'MythBusters' co-host Grant Imahara, in a new ad campaign.
Consultants and Advisors

Hiring a Consultant? Shun the 24-Hour Turnaround and Other Hype.

Any outfit promising a super-speedy turnaround will probably deliver less than optimum results.
Customer Service

Customer-Service Lessons to Glean From Comcast's Snafu

Make your client-support process a win for all involved, not excluding those answering the phones.
Finances

4 Ways to Lessen the Pressure on Your Wallet

Sometimes a solution is counterintuitive: Your fledgling business can save money by spending sums up front.