Quality Assurance
Don't Believe These 4 Customer Experience Myths
People will reward you for thinking differently.
4 Reasons Why Raising Your Price Is a Brilliant Marketing Move
Charging less than your competitors signals potential clients that you doubt the value of what you offer.
4 Steps to Improve Quality at Your Business
No higher-level math is required. Instead, what's needed is a down to earth, common sense approach.
10 Telltale Signs That a 'Culture of Quality' Is Lacking at Your Company (Infographic)
Many business leaders lack a commitment to continuous improvement of results -- at their peril.
Focus on Doing This One Thing Every Single Day
You'll minimize the things that stand in your way, preventing you from becoming phenomenal in the game of life.
'Ship Fast and Iterate' Doesn't Mean Start With a Poor Product
Never compromise quality to meet a deadline and never miss a deadline. Nobody said business is easy.
McDonald's Hires Ex-'MythBusters' Host to Address Pink Slime, Other Food Rumors
The fast-food chain is tackling rumors about pink slime, McRibs and horse meat with the help of former 'MythBusters' co-host Grant Imahara, in a new ad campaign.
Hiring a Consultant? Shun the 24-Hour Turnaround and Other Hype.
Any outfit promising a super-speedy turnaround will probably deliver less than optimum results.
Customer-Service Lessons to Glean From Comcast's Snafu
Make your client-support process a win for all involved, not excluding those answering the phones.
4 Ways to Lessen the Pressure on Your Wallet
Sometimes a solution is counterintuitive: Your fledgling business can save money by spending sums up front.
Want Your Startup to Do a Better Job? Avoid These 3 Myths.
For small businesses, offering a standout product means understanding what the customer wants -- and delivering it.
Stocking Your Bar With Inventory
Before you open your doors to the public, you've got to have drinks on hand to satisfy those thirsty crowds. Here's how to determine what you'll need.
The Staff of Entrepreneur Media, Inc.