Quality Assurance

4 Reasons Why Raising Your Price Is a Brilliant Marketing Move

Charging less than your competitors signals potential clients that you doubt the value of what you offer.

4 Steps to Improve Quality at Your Business

No higher-level math is required. Instead, what's needed is a down to earth, common sense approach.

10 Telltale Signs That a 'Culture of Quality' Is Lacking at Your Company (Infographic)

Many business leaders lack a commitment to continuous improvement of results -- at their peril.

Focus on Doing This One Thing Every Single Day

You'll minimize the things that stand in your way, preventing you from becoming phenomenal in the game of life.

Matt Mayberry

'Ship Fast and Iterate' Doesn't Mean Start With a Poor Product

Never compromise quality to meet a deadline and never miss a deadline. Nobody said business is easy.

Vikas Lalwani

McDonald's Hires Ex-'MythBusters' Host to Address Pink Slime, Other Food Rumors

The fast-food chain is tackling rumors about pink slime, McRibs and horse meat with the help of former 'MythBusters' co-host Grant Imahara, in a new ad campaign.

Kate Taylor

Hiring a Consultant? Shun the 24-Hour Turnaround and Other Hype.

Any outfit promising a super-speedy turnaround will probably deliver less than optimum results.

Joshua Conran

Customer-Service Lessons to Glean From Comcast's Snafu

Make your client-support process a win for all involved, not excluding those answering the phones.

Tomas Gorny

4 Ways to Lessen the Pressure on Your Wallet

Sometimes a solution is counterintuitive: Your fledgling business can save money by spending sums up front.

Want Your Startup to Do a Better Job? Avoid These 3 Myths.

For small businesses, offering a standout product means understanding what the customer wants -- and delivering it.

Scott Eisen

Stocking Your Bar With Inventory

Before you open your doors to the public, you've got to have drinks on hand to satisfy those thirsty crowds. Here's how to determine what you'll need.