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More Posts on Quality Assurance
Charging less than your competitors signals potential clients that you doubt the value of what you offer.
Many business leaders lack a commitment to continuous improvement of results -- at their peril.
The fast-food chain is tackling rumors about pink slime, McRibs and horse meat with the help of former 'MythBusters' co-host Grant Imahara, in a new ad campaign.
Any outfit promising a super-speedy turnaround will probably deliver less than optimum results.
Make your client-support process a win for all involved, not excluding those answering the phones.
For small businesses, offering a standout product means understanding what the customer wants -- and delivering it.