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Restaurant Business

Pitches

Pitch Switch: Changing Sales Tactics Made This Reservation App Appealing to Restaurants

Greg Hong learned to hone his sales pitch over drinks. Save yourself the money and learn from his story.
Radicals & Visionaries

Tipping Point: Is It Time to Rethink Gratuity in Restaurants?

There's a growing movement to eliminate gratuities for servers. What does this mean for the restaurant world?
Food

Check Out the Top 10 Food Trends for 2016

From charred desserts to the proliferation of delivery apps, here are some developments in the food world to watch out for in the coming months.
Legal

National Restaurant Association Sues New York City Over Sodium Warnings on Menus

The new rule applies to restaurants with more than 15 locations nationwide and concession stands at some movie theaters and sports stadiums.
Franchise Players

This Franchisee's Story Gives True Meaning to Today's Celebration of the American Worker

Orphaned in Vietnam and adopted by an American church, Phong Huynh grew up in the El Pollo Loco company, rising from night porter to corporate director and, today, owner of 13 restaurants.
Regulations

FDA Extends Deadlines for Chain Restaurant to Add Calorie Counts to Menus

There's still confusion on what adding calorie counts will actually mean for many food establishments.
Franchise Players

What I've Learned Owning More than 100 Franchised Restaurants

Brian Kelley owns 104 Hardee's, plus a handful of Jersey Mike's Subs and a couple of Blaze Pizzas. Here's his tips for other franchisees.
Restaurants

This Restaurant Will Give You $10,000 in Gift Cards If You Name Your Baby 'Quinoa'

Can a trendy grain become a trendy baby name? BJ's Restaurants thinks so.
Franchisees

After a Fire, an Owner's Concern for His Employees Burns Bright

While his employees performed community services, the restaurant owner performed a charitable act of his own.
Franchises

Why Multi-Unit Franchise Ownership Is Now the Norm

Once in the minority, multi-unit franchisees control more than 75 percent of franchised restaurants.
Franchise Players

A Pretzel Franchise That Won't Leave Anyone Bent Out of Shape

This New York City firefighting franchise finds that with Philly Pretzel Factory there are mercifully few fires to put out.
Franchise Players

Become a Franchisee at Age 21? Just Ask Hailey Nault. She Pulled It Off.

Grit and determination helped this young Canadian find a partner and own her own restaurant.
Sustainability

Chipotle Becomes the First National Restaurant Chain to Go GMO-Free

Two years after beginning to label GMOs on the menu, the burrito chain has stripped genetically modified ingredients from all offerings.
Meetings

Business Meetings 101: How to Find the Perfect Restaurant

The right venue ensures all parties are comfortable. The wrong one can lead to stress and poor decision-making.