Starbucks Earnings Heat Up as Traffic Rebounds
The coffee giant saw its profit surge as the company saw improvement in its Americas region.
3 Customer Engagement Lessons From the Holidays That Apply All Year Round
It's not more important than ever to stay on top of customer complaints, which can quickly sink a business.
U.S. Retail Sales Weak, Cast a Cloud on Consumer Spending
Economists had expected core retail sales to rise last month. They fell.
Nasty Gal Founder Sophia Amoruso Steps Down as CEO
Amoruso will continue to stay on as executive chairman of the company she founded in 2006, but has been replaced as CEO by Sheree Waterson.
Wet Seal Just Made Two-Thirds of Its Stores Disappear
The teen retailer's struggle with declining sales is another reminder to mall-loving millennials that their childhood is over.
American Apparel Tries On Something New: Ethics.
After firing its scandal-mired chairman, the company has updated its code of ethics to include rules about workplace relationships.
C. Wonder, the Preppy Fashion Chain Founded by Tory Burch's Ex, Is Officially Closing Up Shop
After a brief but dramatic run, C. Wonder has shuttered the last of its stores.
Athletic Apparel Is Lapping the Broader Retail Industry
Demand for activewear is booming, benefiting companies such as Nike, Under Armour and Lululemon.
Holiday Returns Scammers to Cost Retailers Billions
An industry group's survey estimates scammers making returns will cost retailers $3.6 billion this holiday season.
Radicals & Visionaries
Time Waits for No Man With This Watch-Rental Startup
Eleven James has applied a membership model to luxury timepieces, and found success a year in.
3 Industries Entrepreneurs Can Disrupt With the 'Internet of Things'
Wireless technology presents a huge opportunity to change how we handle many everyday tasks.
Grab a Tissue: Apple's Latest Holiday Ad Is Another Tear Jerker.
Prepare thine eyes. Apple wants you to feel all the feels, hmmm, probably all the way to the checkout.
Kim Lachance Shandrow
Solid U.S. Retail Sales Point to Firming Economic Recovery
Retailers nationwide reported a brisk jump in November sales and optimism about the holiday season.
7 Innovators That Changed Retail Forever
These visionaries led their companies against the grain and redefined consumer culture as we know it.
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