Survey

Small business owners are following election news closely — but will the outcome actually help their business? They're not so sure.

Our survey of 500 small business owners revealed how business is going, what the biggest threats to their companies are and more.

Small business owners report they're losing nearly three weeks of productivity each year to "wasted time."

The bar keeps getting higher.

A majority of the businesses surveyed, almost three in five, have been running for at least six years, and 15% were operational for over a quarter of a century.

An Empower survey found a high percentage of respondents would take a pay cut for better retirement benefits and remote work options.

A recent survey in partnership with Franchise Business Review provides unfiltered perspectives from new franchisees, shedding light on the realities of starting and operating a franchise.

It's not hard to get customers to "yes" if you know what they need.

Do you truly want to know how customers view your customer service (and can handle the truth)? If so, here's a 10-point consultation that will help you do exactly that through improved customer survey design and proper deployment and follow-up practice.

For too many users, LinkedIn has become an alternative to Tinder.

Ask your customers these five important questions to conduct effective market research and get a better understanding of your audience.

Of the hiring managers surveyed, 91% said it would be "important" for entry-level candidates to have ChatGPT experience by 2024.

In the UK, 70 companies are paying their employees to take a day off each week. It's going suprisingly well.

Most surveys provide little value to understanding customers and can lead you down the wrong path for your business with a false sense of security. Here's what to do instead, and how to use surveys properly if you absolutely have to.

Use this quick test to determine if your growing pains could be signaling issues throughout your operating system.

If you ask team members the right questions, you'll get back responses that truly help you create happier employees and a brighter business outlook.

Understanding your specific market is the only way to identify which strategy will work for your product or service.

The competition for online attention is growing by the second. Here's how to make sure your business or brand stands out.

Eleven leadership lessons from Momentive (formerly SurveyMonkey) CEO Zander Lurie.

According to a new survey from Adobe, quite a lot.

Amid a persisting global health crisis, communities around the globe are struggling to stay positive. One nation, however, seems to have figured it out.