Use Your Customer Support Staff to Improve Every Aspect of Your Business
Not sure how to improve customer experience? Start with your team already on the front lines.
The Franchise World Finally Gets the Whole 'Big Data' Thing
Franchises are using big data to customize marketing, select locations and manage staffing.
Ready To Launch
How HR Data Can Help Growing Startups Make Better Decisions
'The sooner you start collecting that data, the better off you'll be,' says Namely CEO Matt Straz.
Stephen J. Bronner
5 Ways Customer Data Can Up Your Customer-Experience Game
Companies need to identify patterns, trends and other insights to better understand their target personas and customers.
4 Reasons Why Leaders Should Emulate Military Intelligence Training When Dealing With Big Data
Here are four lessons product development teams can learn from the military.
With Videos and Visuals Rising on Social Media, Data Mining Is Also Increasing
Pictures are still worth a thousand of words.
Radicals & Visionaries
Watch Our Livestream with MailChimp's John Foreman Wednesday at 7 p.m. EST
This Chief Data Officer will chat live at General Assembly. Watch the talk right here on Entrepreneur.
3 Big Data Roadblocks and How to Tackle Them
Has your C-suite bought in? That's an essential step.
5 Ways Startups Can Leverage Big Data for a Competitive Advantage
While data is an inhuman science, it can be applied to help leaders be more nimble with their business strategy.
How to Navigate the River of Marketing Data
Don't drown while your competitors have taken command of their marketing data using these tricks.
Be Careful of Data That Can Cause Bad Insights
Just as good data can be of great value, bad data can be hugely detrimental.
3 HR Trends That Are Becoming Best Practices
Companies increasingly bring human resources into strategic discussions.
Get Personal to Close the Customer Experience Gap
With consumers more educated than ever before, marketers need to focus on really getting to know them.
3 Ways Scrappy Entrepreneurs Can Keep Data Scientists on Board and Motivated
The point is to make them feel 'part of the team' and supported.
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