They're the hottest new employees in business, but finding the right one is an art.
With a deeper understanding of what happens with customers on the phone, your business can gain more of a competitive edge.
Be prepared for the future of personalized marketing through geolocation.
As hyper personalization takes over on-demand industries, the equation for superior customer satisfaction becomes more complicated.
To satisfy customer demand, these entrepreneurs stay on top of buying patterns and emerging trends relevant to their business.
No matter how beautifully-designed your website is, technical glitches can ruin the user experience. That doesn't have to be the case.
Customer-loyalty and retention is paramount in the online marketplace. Here's how to get the most out of Big Data and keep your customers coming back.
BI tools are to businesses what brain is to body, which is why selecting the right one is the key.
Ask a Geek
Chris Anderson, cofounder and CEO of drone maker 3D Robotics, explains.
When it comes to your workforce, decisions should be informed by data, but made by people.
Here are the two most important factors that historical big data can't help you with and exactly how to fix them.
Marketing expert Ben Angel says you need to implement this technique into your business sooner than later.
While data has been collected for centuries, only in the last few decades have we had the computing power to put that data to practical use.
Aren't you glad we don't have to rely solely on focus groups and surveys anymore?