Business News
Facebook Messenger Update Makes It Easier to Handle Unwanted Messages
It makes it easier to block and mass-delete message requests from people you don't know.
Facebook Messenger
Online Presence
4 Unexpected Social Media Platforms to Grow Your Brand Awareness
It's time to look beyond social media powerhouses like Facebook, Twitter, Instagram and LinkedIn.
Online Presence
Why Facebook Chatbots Could Be Your Best Friend in Online Marketing
The Messenger function offers many unique digital benefits.
By Ben Angel
Online Presence
How to Use Facebook to Bring in an Extra $10,000 a Month Without Running Ads
Making sales on Facebook is easier than it sounds.
By Luis Congdon
Business News
Zuck Takes the Stage: Everything You Missed From Facebook F8
Mark Zuckerberg details new Facebook, WhatsApp, Messenger, Instagram and Oculus features in wide-ranging F8 keynote.
By Rob Marvin
Online Presence
If You Use Facebook for Business, Don’t Make These 3 Mistakes
Facebook is great for networking, but only if you use it right.
By Luis Congdon
Marketing
Optimize the Value of Existing Customers With Facebook’s Built-in Tools
Make the most of low-cost options to engage customers, build lookalike lists of promising leads and measure your results.
By Syed Balkhi
Marketing
Facebook Messenger’s New Tools Are Game-Changing for Marketers
With the release of Customer Chat, brands can take advantage of their websites and acquire new customers for free.
Business News
7 Facebook Messenger Marketing Strategies You Can Try Today
There are now more than 1.3 billion people using Facebook Messenger every month.
By Alfred Lua
Marketing
10 Ways to Use Chatbots for Marketing and Sales
Chatbots have become increasingly more important as messaging applications have become the way brands reach consumers.
Marketing
Don’t Wait. Here’s Why You Should Get in the Chatbot War Now.
Chatbots are the new face of 24/7 customer service, and many of your competitors are already using them.
By Andrew Medal
Marketing
Messenger Is Changing Customer Service Profoundly: Here’s How
For routine communications, people increasingly prefer messaging to talking. That has big implications for business.
Tech
Enterprise Chatbot Solutions With AI and Voice-Activation Are the Future
Enterprise chatbots solutions are changing the way we communicate and interact.
Marketing
4 Ways These Brands Are Driving Big Results Using Bots for Messenger
Big Brands are innovating their marketing using chatbots with Facebook Messenger.
Online Presence
The Evolution of Bots: An Interview with Facebook Messenger’s Anand Chandrasekaran
What a chatbot is now is much greater than before and the evolution is accelerating.
Tech
Choosing the Right Chatbot Program Could Be Your Best Customer Service Move
Chatbots are ideal for how consumers increasingly prefer to communicate with brands.
By Aaron Agius
Marketing
5 Ways Facebook Messenger Bots Can Help Your Business
Chatbots can deliver personalized content to your clients and help generate revenue directly through your social media platforms.
Marketing
10 Tips for Creating a Great Chatbot
Bots have recently stopped being science fiction and started being something more like DIY.
Tech
How Bots Can Benefit Businesses, According to Messenger’s Director of Global Partnerships
Chatbots are a compelling technology for entrepreneurs whose customers are among Messenger's billion users.
Tech
Bots for Messenger Are the Marketplace ‘Goldilocks,’ and This Man Would Know.
For the billion (and counting) users of Messenger, interacting with a chatbot will likely be the easiest way to shop.
Business News
Facebook Teaches its Bots New Tricks
Updates to the bot platform for Facebook Messenger will let you play a song directly from Spotify and ask questions of small businesses, among other new features.
By Tom Brant
Building a Business
Facebook Announces Payment Capabilities for Messenger Service
The company is working with a number of payment providers including PayPal, Visa, Mastercard, American Express and Stripe.
By Reuters
Business News
Facebook Messenger Reaches 1 Billion Users
Messenger has reached a milestone only a few apps in the world have hit.
Building a Business
What Facebook’s Just Announced Tools Mean for Entrepreneurs
From livestreaming to chat bots, here's how businesses can incorporate the latest Facebook features to work for them.
By Nina Zipkin
Online Presence
Brain Break: How to Find and Play the Basketball Game Hidden in Facebook Messenger
TGIF, ballers. This sporty brain-drain's a slam dunk when it comes to wasting time.
Online Presence
Facebook May Have a Ridesharing Service in the Works
A just-published patent outlines a system that would allow users to carpool to events.
By Geoff Weiss
Building a Business
Report: Google Is Building a ‘Smart’ Mobile-Messaging App to Rival Facebook Messenger
The service will reportedly enable people to text each other and use chatbots to search, yes, you guessed it, Google.