In spite of the popularity of online shopping, most people still prefer talking to a live customer representative when they have questions or complaints.
Seeking introductions has evolved to be leaner, but people's attention is ever more scarce.
Getting to know people isn't as easy as it used to be. But without the customer connection, there is no business.
By buying from a company that's actively doing something praiseworthy, affluent consumers feel they're helping out as well-without having to do anything other than make a purchase they were going to make anyway. Find out how you can align your company with a cause they'd like to support.
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Your customer-acquisition strategy doesn't need to cost an arm and a leg to be successful.
Tailoring your customer support to seniors' unique needs will help you build customer loyalty and position your business for success as the demographic continues to grow and change.
Take steps to prevent fraud, like checking the quality of your payment-processing provider.
The traditional elevator pitch may be a thing of the past, but elevator networking is the wave of the future.
This guide for beginners will help startups and entrepreneurs create a high-quality video at a low cost.
Even if you run a scalable Internet business, you should still look beyond online channels for product validation and sales strategy support.
By using new technology to create innovative product, design and communication, it can be easier than ever for brands across all industries to remain focused on the customer.
Heat up your cold calling by focusing on the companies that most need your product.
When you look at how much a customer is worth, you need to focus on more than a single purchase.
Wowing your customers is a powerful tool, but when it's done right, it also should hurt a little.
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