Holiday Shopping

Study: Online Fraud Is About to Kick Into High Gear
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Study: Online Fraud Is About to Kick Into High Gear

A new study forecasts a spike in attempts by criminals to steal payment card information.
Shoppers Prepare for Record Singles Day, China's Biggest 1-Day Shopping Event
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Shoppers Prepare for Record Singles Day, China's Biggest 1-Day Shopping Event

Alibaba was the first company to capitalize on the holiday in 2009, and it's now the biggest 24-hour shopping event.
2015 Will Likely Be Known as the Year of Mobile Commerce (Infographic)
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2015 Will Likely Be Known as the Year of Mobile Commerce (Infographic)

Companies that don't have an app must not let another year go by.
Anuj Nayar
3 Customer Engagement Lessons From the Holidays That Apply All Year Round
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3 Customer Engagement Lessons From the Holidays That Apply All Year Round

It's not more important than ever to stay on top of customer complaints, which can quickly sink a business.
Susan Ganeshan
Holiday Returns Scammers to Cost Retailers Billions
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Holiday Returns Scammers to Cost Retailers Billions

An industry group's survey estimates scammers making returns will cost retailers $3.6 billion this holiday season.
Phil Wahba
10 Funny and Heartwarming Quotes to Help You Survive the Holidays
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10 Funny and Heartwarming Quotes to Help You Survive the Holidays

Baked fresh from us to you: A festive batch of wise and witty words to cling to, all season long. Happy holidays.
Kim Lachance Shandrow
Holiday Pro Tip: Don't Screw Up Your Online Layaway Process
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Holiday Pro Tip: Don't Screw Up Your Online Layaway Process

Kmart inadvertently canceled online layaway orders for customers and is scrambling to fix the issue.
Carly Okyle
8 Great Gadget Gifts for Entrepreneurs
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8 Great Gadget Gifts for Entrepreneurs

Looking for a gift your entrepreneur will love this holiday season? We have you covered.
John Patrick Pullen
Leverage the Holiday Season's Home Stretch
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Leverage the Holiday Season's Home Stretch

Extend promotions, build long-term relationships and be last-minute shopper-friendly. Building customer rapport is a year-round matter.
Mike Canarelli
Mensch on a Bench: How This Toy Went from Kickstarter to 'Shark Tank' in Two Years
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Mensch on a Bench: How This Toy Went from Kickstarter to 'Shark Tank' in Two Years

Inspired by his son's 'elf envy,' the Mensch on a Bench creator Neal Hoffman is taking the toy landscape by storm – and is hoping to do the same with the 'sharks.'
Nina Zipkin
It Begins: Kohl's to Stay Open for More Than 100 Hours Before Christmas
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It Begins: Kohl's to Stay Open for More Than 100 Hours Before Christmas

The retailer is set to run a shopping marathon leading up to the holidays. And it isn't the only one.
Nina Zipkin
4 Ways to Fit Holiday Shopping Into Your Hectic Schedule
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4 Ways to Fit Holiday Shopping Into Your Hectic Schedule

There are better ways to find the right gift, at a desirable price, than wander up and down the aisles.
Larry Alton
Holiday Shopping for an Entrepreneur? Follow These Do's and Don'ts
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Holiday Shopping for an Entrepreneur? Follow These Do's and Don'ts

Don't waste your money or effort on gifts that will only frustrate your entrepreneur.
Dorie Clark
How Retailers Can Compete With Amazon This Holiday Season, and Beyond
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How Retailers Can Compete With Amazon This Holiday Season, and Beyond

While many purchases are still made online, consumers still appreciate their local shops and the ability to discover items.
Jeff Fagel