Reputation Management

Star Ratings Matter Just as Much as (If Not More Than) Online Reviews
Marketing Bootcamp

Star Ratings Matter Just as Much as (If Not More Than) Online Reviews

Research shows how even an average 3-star rating for your business can hurt your bottom line.
Chris Campbell
6 Steps to Control Your Merchant Reputation on Amazon
Reputation Management

6 Steps to Control Your Merchant Reputation on Amazon

Staying on top of feedback should be a top priority when dealing with the online retailer.
Jay Lagarde
5 Rules for Stand-Out Marketing Campaigns
Marketing Bootcamp

5 Rules for Stand-Out Marketing Campaigns

These steps helped an old company achieve record growth, and they can help your business too.
Ann Handley
5 Steps to Fix Your Personal Brand When Insults Stick
Radicals & Visionaries

5 Steps to Fix Your Personal Brand When Insults Stick

How do you redirect public perceptions when criticisms stick, especially if these labels are based in reality?
Harrison Monarth
Inside the Mind of the Modern Intern: 5 Things You Need to Know
Internships

Inside the Mind of the Modern Intern: 5 Things You Need to Know

Internships should include compensation and opportunity for mentoring.
Nathan Parcells
Battling Brand Sabotage: The Angry Critic
Customer Experience

Battling Brand Sabotage: The Angry Critic

Only one negative online review can destroy your company's reputation. Here's how to prevent that from happening.
Anca Bradley
3 Steps to Repair a Damaged Reputation
Reputation Management

3 Steps to Repair a Damaged Reputation

Has your personal brand suffered a serious blow or maybe even sabotage?
Lida Citroën
This Creepy, Yelp-Like App Lets You Rate People Like Restaurants
Apps

This Creepy, Yelp-Like App Lets You Rate People Like Restaurants

Imagine if Tinder, Facebook and LinkedIn had a snarky stalker baby and, yuck, you're there.
Kim Lachance Shandrow
Prepare to Protect Your Online Reputation Before It's Under Attack
Online Reputation Management

Prepare to Protect Your Online Reputation Before It's Under Attack

The content you put online now could save your reputation if you or your company are ever in the news for unwelcome reasons.
Carol Roth
5 Ways to Protect Your Brand's Online Reputation
Marketing Bootcamp

5 Ways to Protect Your Brand's Online Reputation

Take control of your company's online narrative by following these tips.
Patrick Ambron
Take Control of Your Personal Reputation Online With These 6 Tips
Reputation Management

Take Control of Your Personal Reputation Online With These 6 Tips

Successful entrepreneurs spend countless hours building and protecting their company's brand, but far too little managing their own.
Peter Gasca
3 Communication Lessons Businesses Can Learn From Donald Trump
Communication Strategies

3 Communication Lessons Businesses Can Learn From Donald Trump

To sustain long-term success, you should think of your brand as an extension of your personality and ideals -- just make sure your brand is receiving attention for the right reasons.
Luis Gallardo
6 Keys to a Positive Online Presence and Reputation
Radicals & Visionaries

6 Keys to a Positive Online Presence and Reputation

People who can't find you or any mention of your startup anywhere on the Internet assume you are not savvy or have something to hide.
Martin Zwilling
3 Ways to Manage Your Online Reputation Like a Pro
Marketing Bootcamp

3 Ways to Manage Your Online Reputation Like a Pro

With the proliferation of social channels, it's getting more complicated to manage your online reputation, which is why it pays to watch what the experts in the field are doing.
Dorie Clark