A profile of Steinem in the spring catalog led to vocal protests from customers who disagree with the feminist icon, but now more people are angry after the company's apology.
Sears' 1800s innovations and market disruption model are still at the core of retail behaviors today. Retail companies would be wise to study this history.
Softbank, the Japanese telecommunications and Internet corporation, will staff a cellphone store with (almost entirely) humanoid Pepper robots for a week.
The company's traditional reluctance to offer promotions has been turning away thrifty customers and a stronger dollar has made purchases more expensive for tourists.
When launching their shoe startup BucketFeet, Raaja Nemani and Aaron Firestein had a great idea but no previous experience in manufacturing or inventory management.