Business News
‘They Are Getting Victims to Pay’: Toll Text Scams Are On the Rise and Apple and Android Appear Powerless Against It
Hackers are finding ways to get around safety measures.
By Sherin Shibu
Texting
Building a Business
3 SMS Trends Businesses Must Know to Succeed in 2024
Text messaging is ubiquitous for personal communications, and it's heading that way for business communications, too. Here's how to take advantage of it.
Thought Leaders
Your Customers Want to Text You — Why Text Messaging is the New Customer Service Channel Customers Love The Most
There is vast promise and power in this simple, often overlooked way of communicating back and forth with your customers.
Business Operations & Logistics
What Is the Most Confusing Internet Acronym Right Now? The Answer Will Leave You Shaking Your Head.
A new study reveals the texting abbreviations that make us turn to google for answers.
Business News
From Machine Learning to Unfiltered Videos, These Online Dating Trends Are Set to Improve the Tricky World of Dating
The dating world has changed dramatically in recent years, thanks to the proliferation of dating apps that have transformed how people meet and connect.
Building a Business
5 Text Messaging Tips for Businesses to Succeed in 2023
Texting is increasingly common in business communications, and new research shows how businesses can best implement texting to impact revenue.
Marketing
How Text Marketing Could Be Your Most Powerful Customer Engagement Tool
Chat apps and texts are climbing the ranks for the No. 1 spot in the future of marketing. Here's what sets it apart from other marketing strategies and how you can use it for your business.
By Sean Whitley
Thought Leaders
6 Tips for Staying Off Your Phone During a Much-Needed Vacation From Your Business
The temptation to use your phone during vacation can be overwhelming. It's equally tempting for your team to reach out to you. Here's how to minimize both.
Business News
Debt Collectors Can Now Text, Email, and Send Direct Messages to Borrowers on Social Media
New rules approved by the CFPB clarify how debt collectors can use email, text messages, social media, and other contemporary methods to communicate with consumers.
Marketing
Supercharge Your SMS Marketing With This Simple Service
Send a free message to 50 free subscribers today with Podium.
Tech
Text Your Way to Higher Success in the Healthcare Field
With the increasing popularity of texting and other mobile technologies, patients need a way to get in touch with their doctors.
By Matt Prados
Thought Leaders
5 Pieces of Advice I Never Expected to Give to Entrepreneurs
A venture investor discusses getting blindsided, saying no, human connection and more.
By Tom Walker
Business Operations & Logistics
This Company Is Making Texting With Your Doctor the New Normal
Vermont-based startup OhMD is making HIPAA-compliant texting free for medical practices across America and accelerating the ubiquity of telemedicine.
Marketing
Overhaul Your SMS Marketing With These 4 Genius Tips
Text campaigns can pay huge dividends in the new decade.
By Mark Daoust
Marketing
Tired of Waiting for Customer Responses? Start Text Messaging to Get Ahold of Anyone, Anywhere in Real Time.
The world is full of spam. Don't let your business's message be part of it.
Marketing
How to Use Business Text Messaging to Reduce Customer Acquisition Costs
A business text message, believe it or not, has a 98-percent-open rate.
Business Branding
12 Passive-Aggressive Phrases That Can Destroy Your Business
Maybe you think you're being polite, but everybody else thinks you're being a jerk.
By John Rampton
Business News
Email Is Great But Face-to-Face Meetings Are 34 Times More Successful
If your goal is to communicate, talking is a lot better than typing.
By John Rampton
Tech
Ask the Etiquette Expert: 8 Rules for Texting at Work
An employee vexed by a co-worker's texting needs to politely speak up or back off.
Building a Business
10 Awesome New iPhone Emoji You Can Totally Use in Business
Make your texts stand out with these latest options from Apple.
By Nina Zipkin
Business News
This Grandma Who Accidentally Texted a Thanksgiving Invite to a Stranger Restores Our Faith in Humanity
Check out the wrong-number text that has gone viral.
By Dan Bova
Marketing
Skip the Emojis: Your Small Business’ Text-Messaging Campaign Should Be All About the Deals
Offer your best promotions and get to the point, already -- or customers will unsubscribe just as quickly as they opted in to receive your instant messages.
Marketing
Here’s Why SMS Marketing Is Literally the Best Idea Ever
Texts are quick and cheap, and always read by everyone.
Online Presence
5 Facts About Communication in the Workplace You Need to Know
Snail mail, email, text and messaging apps are all useful in business. Know who likes what method to be a successful communicator.
Building a Business
5 SMS Marketing Tips for Small Businesses
Almost 100 percent of text messages are opened. Learn the rules of SMS marketing, and get started.
Entrepreneurs
The 7 Things You Need to Know to Text With Good Etiquette
The venerable phone call has been supplanted by text messaging, which has introduced many new ways to be rude without meaning to.