Texting

How to Use Business Text Messaging to Reduce Customer Acquisition Costs

A business text message, believe it or not, has a 98-percent-open rate.

Dmitry Dragilev

12 Passive-Aggressive Phrases That Can Destroy Your Business

Maybe you think you're being polite, but everybody else thinks you're being a jerk.

John Rampton

Email Is Great But Face-to-Face Meetings Are 34 Times More Successful

If your goal is to communicate, talking is a lot better than typing.

John Rampton

Ask the Etiquette Expert: 8 Rules for Texting at Work

An employee vexed by a co-worker's texting needs to politely speak up or back off.

10 Awesome New iPhone Emoji You Can Totally Use in Business

Make your texts stand out with these latest options from Apple.

Nina Zipkin

Skip the Emojis: Your Small Business' Text-Messaging Campaign Should Be All About the Deals

Offer your best promotions and get to the point, already -- or customers will unsubscribe just as quickly as they opted in to receive your instant messages.

Kristen Vanstrom

Here's Why SMS Marketing Is Literally the Best Idea Ever

Texts are quick and cheap, and always read by everyone.

Kristen Vanstrom

Don Reisinger

5 Facts About Communication in the Workplace You Need to Know

Snail mail, email, text and messaging apps are all useful in business. Know who likes what method to be a successful communicator.

Erik Kostelnik

5 SMS Marketing Tips for Small Businesses

Almost 100 percent of text messages are opened. Learn the rules of SMS marketing, and get started.