3 Moments Where President Obama Earned the Title of Great Communicator
Pay attention, entrepreneurs: These are great learning opportunities.
4 Tips for Handling a Delta-Sized Customer Experience Debacle
Learn from Delta's crisis communications strategy.
Social Media Marketing
Your Hashtag and Your Brand Go Hand in Hand
Social media campaigns fail all the time. The culprit? Hashtags are too often just an afterthought.
Millennials Are Just Like You Were 20 Years Ago
Companies are far better off adapting to the reasonable expectations younger workers have about technology and communication practices.
A Eulogy for Meetings
Mourn not the passing of your business's biggest time waster and productivity serial killer. Instead, calculate a dollar cost before ever scheduling another meeting, using this simple process.
Phil La Duke
Inspiring Your Team
Your Team Can't See the Big Picture if Your Don't Show Them
Every job comes with a pay check, so if you aren't giving your employees a sense of purpose, why is working for you better?
An Introvert's Guide to Communicating With Results
The conventional wisdom that you need to be an extrovert to succeed is contradicted by recent research.
Social Media's Vital Role in Communication
Carolyn Grisko, president and CEO of marketing agency Grisko, talks about the huge role social media plays in communication today.
7 Ways Body Language Speaks Louder Than Words
Even when people hear your words they are watching what you say.
Strategically Discussing Strategy
Be truly strategic and limit your use of the word to the cases where it means something.
Bad Email Grammar Ain't Good for Getting You a Job or a Date
Whether it is the cover letter for your resume or your profile on a dating site, people are judging how you wrote it before they consider what you said.
The 7 Things You Need to Know to Text With Good Etiquette
The venerable phone call has been supplanted by text messaging, which has introduced many new ways to be rude without meaning to.
Use These 10 Words in Conversation to Get What You Want
'Because.' 'Thanks.' 'We': These are the words that will open your listener to you and give you power.
Axl Rose Is Fat. His Personal Branding Should Embrace That.
There is a danger in trying to wipe out who we are online. Axl Rose is putting his authenticity at risk.
Starting a Business
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