Customer Support: Page 3
3 Secrets to Making Your Online Customer Support a Success
Online customer service should make processes easier, not harder. Here's how your company can streamline its online customer-service approach,
3 Tips to Reduce Cyber Monday Returns
Returns are synonymous with the holiday season for a variety of reasons, but with effective preparation retailers can avoid unnecessary collateral damage to their bottom line.
Right-Sizing the Twitter Support Strategy for a Business
A small company can get by with one account but large-scale enterprises would be wise to branch out.
Will Your Company Be a Leader of the Customer-Service Revolution?
These four key ways can help a startup or small company win over consumers to be brand loyalists.
Hold the Phone! Don't Outsource Customer Support Just Yet.
Here are five reasons to keep a support team in-house.
Customer Support Is as Easy as 1, 2, 3
Resource-constrained startups short on cash can implement a lean response strategy that turns consumers into advocates.
Hello? Is Someone There? Why Customer Support Matters.
Your service team can not only address client problems but give valuable feedback to your company and product.