News and Articles About Recalls
A recent survey revealed that people are still willing to purchase Samsung products after its global scandal of exploding phones.
The recall involves 34 models of top-load washing machines made between March 2011 and November 2016 and costing $450 to $1,500.
The remarks come after environmental group Greenpeace issued a statement earlier this week demanding the world's top smartphone maker find a way to reuse rare materials in the discontinued smartphones that Samsung is taking back.
'Let us use this crisis as a chance to make another leap by re-examining and thoroughly improving how we work, how we think about innovation and our perspective of our customers.'
The world's top smartphone maker last week permanently ended sales of the fire-prone Note 7 smartphone less than two months after its launch.
The premium device that was meant to compete with the latest iPhones at the top end of the smartphone market had to be scrapped earlier this week.
The U.S. Consumer Product Safety Commission said on Thursday the Note 7's 'battery can overheat and catch fire, posing serious fire and burn hazard to consumers.'
The firm received 92 reports of batteries overheating in the United States, including 26 reports of burns and 55 reports of property damage.
In a regulatory filing, Samsung said it was 'adjusting' shipments of Note 7s to allow for inspections and stronger quality control due to some devices catching fire.
The world's largest smartphone maker announced a global recall of at least 2.5 million of its flagship Note 7 smartphones in 10 markets last month due to faulty batteries causing some phones to catch fire.
U.S. regulators are warning owners of certain top-load Samsung appliances of 'safety issues.'
The announcement comes two weeks after the company issued a global recall amid reports of exploding batteries.
The firm has sold 2.5 million Note 7 phones in 10 markets including South Korea and the United States that are subject to the recall.
Consumer Product Safety Commission is working with Samsung to announce an official recall of the device.
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