In five years, James Kolzow has managed to build a Pancheros Mexican Grill that makes over $1 million in revenue a year and has a turnover rate of close to zero.
In a protest against the site's alleged ratings manipulations, this Italian restaurant's co-owners offered scathing reviewers 25-percent off their checks.
The most important aspect of a successful bar is its personnel. From manager to busboy and bartender to dishwasher, these people will have a huge effect on how smoothly your operation runs.