If you're a big brand looking to get bigger, having a cool mobile app is one way to get customers talking. Here are six chains that are doing it right.
Starbucks CEO Howard Schultz's request that customers leave their guns at the door puts his company -- and by extension, his employees and franchisees -- behind this political issue.
Starbucks CEO Howard Schultz wrote an open letter to customers saying the presence of weapons in its stores is 'unsettling and upsetting' to too many of its customers.
Most companies link their promotions to days that people love to celebrate. Seattle's Best Coffee, among others, is tying its latest campaign to a day that most dread...Tax Day
The Seattle coffee chain is holdings auditions to cast "hot young girls as servers" for a new reality show. A recent Tampa casting call, however, came up short.
Steven Smith built his career around tea, including selling a company to Starbucks for $9 million. Now this serial entrepreneur is succeeding on his own terms.