Small business owners are shifting from using AI as a tool to managing it as a workforce, with AI agents handling core operations like customer service.
Business discovery is shifting toward "agent-to-agent" marketing, where AI agents evaluate a company's trust signals, documentation, integrations and credibility before human buyers ever see the shortlist.
AI tools are putting brands in front of more consumers than ever. But new research shows that only 15% of consumers actually trust the AI recommendations they receive.