Uncover Your Competitors' Secrets
First you have to know who your competitors are.
Local rivals can probably be found in the Yellow Pages, onlineor through your chamber of commerce. Finding national competitiontakes a broader approach. Start with a trip to the library.Industry associations, trade publications and an Internet searchcan help turn up some names.
The best way to get the scoop is at the source. Try to questiontheir customers. Go to their stores, buy their products or usetheir services, and evaluate their policies. Then determine how youcan beat them.
Excerpted from Get Smart: 365 Tips To Boost Your EntrepreneurialIQ