Customer Relationship Management: Page 4
This Platform Streamlines Your Customer Management
Show your customers how much you care with HelpCrunch Customer Platform.
Are You Doing These 3 Things to Foster Brand Community?
It's never too late to course-correct and treat your customers as if they are welcome guests and members of a valued community.
The Human Element: Integrating Technology And Data Into Your Customer Service Model
Yes, having an AI-powered model for shopping recommendations in e-commerce is great. But, CRM is much more than just tech. With surveys and chat-bots such a cliche, here's what sets Sprii apart.
Don't Upgrade Your Enterprise CRM Until You've Reached These Milestones
Before you pull the trigger on upgrading your customer relationship management software, make sure you're investing in a system that will work for the business you run today.
The Journey to Negative Churn: How You Can Get There by Going the Extra Mile
While sales and marketing are key to gaining and retaining customers, that won't be possible if you don't commit to continuous product improvement.
CRM: Going Digital To Improve Customer Satisfaction
CRM system which helps track all activities related to a case in terms of progress and resolution, and in turn provides a complete view of all interactions and customer relationships
How CRMs Can Spark (or Continue) Fast Growth
Not long ago, customers controlled how and when they interacted with brands. CRM tools have finally put companies in charge of customer relationships.
3 Essentials for Building a Loyal Customer Base
Contrary to popular belief, brand loyalty is alive and well -- but you do have to earn it first.
You Must Lead With Empathy to Achieve These 5 Crucial Leadership Goals
Employees, customers and investors have their own needs
Scale Your Startup With These 4 Technologies
Smart apps and machine learning can streamline crucial processes to efficiently grow your output.
To Better Understand Your Users, Learn About These 4 Categories of Marketing Analytics Tools
Customer relationship data is what it's all about. These types of tools can help.
If You Can't Solve a Customer Complaint in 10 Minutes, You're Doing It Wrong
It's time to invest in resolving customers' complaints quickly, easily and in the channels they prefer.
7 Signs That Your Business Needed a CRM Yesterday
If your organization is missing a usable customer database, it's a sign that you need a CRM system
A Customer Data Platform Picks Up Where CRM Leaves Off
At last, there is a way to pull all the data together for deep, actionable, behavioral insights..